ADMIN. This problem is on iOS devices only, eg iphones and ipads. The latter of which is in your front page stock advertising. As such, you're expected to support such platforms. I'm sure one of your coders, or their automated bots who are supposed to follow rhis info, let some IT person know there were severe lag times within a certain segment of the public. If not, you should.
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Please raise this issue with your IT department.