Colonial Manor at Panther Valley

1627 Route 517 Hackettstown, NJ 07840
Rating: 4.3
12 reviews  |  Write a review
Providing Assisted Living and Independent Living
Speak with a Hackettstown, NJ senior living advisor now. Call (888) 456-2736

About Colonial Manor at Panther Valley

Colonial Manor at Panther Valley is an assisted living facility located in Hackettstown, NJ 07840. Assisted living facilities provide care to people who require assistance with activities of daily living. This care setting provides an intermediate level of care for residents who cannot safely live independently, but do not yet need around-the-clock skilled nursing services like those provided in a nursing home.

Reviews for Colonial Manor at Panther Valley

Rating: 4.3

November 2020
Victoria, Other
My father was a resident at Colonial Manor for a short time. Most of the staff are friendly and hardworking, but the owner is frequently unresponsive. Nicole, rarely answers the phone, and sometimes I had to leave several voicemail messages, emails, and/or texts before getting a response. They do not perform daily services as promised, so the resident is not getting the services they’re paying for. I called over 100 facilities before placing my father at Colonial Manor. Colonial Manor was far less expensive than other facilities in the area. Sadly, now I know why. The level of care they offer is substandard as compared to similar places. I know my father would have done better in a facility where they actually provide the daily care that is promised, and that the resident is paying for. After my father died, we wanted to acknowledge the good work of the majority of staff, and also say thank you to the residents that were so kind to my father for the short time he was there. So we sent a large gift of individually wrapped cookies and brownies to the owner, asking that she share it with her staff and residents. The owner never even acknowledged our gift. In my opinion, this goes to her character. My understanding is that Nicole just recently took over this business from her parents. So it seems that she still has a lot to learn. Don’t sacrifice your elderly family member for her education. I cannot in good conscience recommend Colonial Manor at Panther Valley.
May 2015
The value is fantastic
I think that the value is fantastic. Its very clean. I think the staff is very, very friendly. It's really homey than a big nursing home. The apartment is very beautiful and very nice. I'm happy wi... read more

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By contacting APFM, you are availing yourself of our core service, which is providing customized referrals to assisted living and home care facilities, who will contact you by phone (including text, which may be auto-dialed), to help you decide which facility best meets your needs, or the needs of your loved one. Your consent is not a condition to using our services, but we cannot provide you with our core service – a customized referral – without sharing your contact information with the facilities to which you have asked to be referred. By clicking, you agree to our Privacy Policy. Please visit our Terms of Use for information about our privacy practices.
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