Home Instead - Manhattan, NY
45 reviews | Write a review
Home Instead - Manhattan, NY
400 E 56th St Professional Wing, Suite 2
New York, NY 10022
400 E 56th St Professional Wing, Suite 2
New York, NY 10022
In-Home Care Overview: Home Instead - Manhattan, NY
We've been there. We understand. Neither giving nor receiving care is easy. Home Instead® puts relationships first to support those giving care, to protect the dignity of those receiving care, and to enhance the quality of life for both seniors and their families in every caregiving experience.
If your family recognizes the value of aging in place as we do, you’ve come to the right place. Home Instead® Care Professionals provide compassionate and reliable home care services to help keep seniors safe and independent wherever they call home.
Paul and Lori Hogan founded Home Instead, Inc. in 1994 in Omaha, Nebraska. Paul's own family experience caring for his grandmother led him to realize many families could use the help of an in-home caregiver. He and Lori set about creating a company to help seniors to live independently at home. That mission still drives the company and its franchise network today.
Home Instead, Inc. began franchising in 1995. Today, the Home Instead® network has grown to include more than 1,200 franchises around the world. While our franchise network is international, our office is local. And to us, home care is personal.
Home Care Consultation
If you or a loved one could use a little help with home care, give us a call for more information on how we can help.
Care Services Offered by Home Instead - Manhattan, NY
- Live-In Care
- Meal Preparation
- Medication Reminders
- Mobility Assistance
- Respite Care
- Toileting
- Transfer Assistance
- Assistance with Eating
- Bathing/
Dressing - Companionship
- Errands/
Shopping - Housekeeping
- Incontinence Care
Reviews for Home Instead - Manhattan, NY
Amelia , Other
As an 80 year old with a complex medical history, my father had very specific needs and expectations. From the initial assessment to the daily interactions, the caregivers treated him with utmost respect and kindness. They took the time to get to know him personally, understanding not only his medical needs but also his preferences and routines, which made a huge difference in his comfort level. Whether it was helping him with daily tasks or simply engaging him in meaningful conversation, their compassionate approach fostered a sense of trust and security. Their personalized care truly surpassed all my expectations.
Maverick , Other
A sudden situation arose were we needed to secure a different living arrangement for our mother, as she was no longer capable of living independently. We turned to Home Instead for temporary care. The care provided by the two caregivers was exceptional. Their dedicated one-on-one attention improved our mother's health and hygiene. Despite her memory challenges and reliance on a walker, both of them ensured she enjoys daily outings such as walks, dining out, shopping and strolls in her neighborhood. . More than caregivers, they have become cherished members of our family. We couldn't be more grateful for their compassionate support!
Hendrix, Other
Home Instead did a great job of evaluating our needs and paired us with two wonderful caretakers. Both were incredibly kind, compassionate, competent and professional. More than just caretakers they became part of our family. I would strongly recommend Home Instead.
At the beginning we had many doubts due to issues of trust and quality, it is not easy to recognize that we need help to take care of a loved one. A friend had told me that Home Instead helped her when she was hospitalized for Covid for a few weeks to take care of her parents. I decided to call and I really can't say enough good things about this agency. The team of caregivers was sensational, they were all very attentive, experienced and you could tell that they did their work from the heart. I always felt enormous peace of mind leaving everything in their hands. I’m recommending them and planning to use them for myself if I ever need them!
Alexandra, Other
My experience with them was nothing short of fantastic. They provided outstanding care for my aunt who faced multiple hospitalizations due to congestive heart failure,COPD, insomnia and sleep apnea. Despite the complex medical needs the caregivers were incredibly professional, attentive and compassionate. They demonstrated expertise in handling emergencies and ensuring the utmost comfort for her. The communication with the agency was always seamless and they always accommodated any schedule changes or requests that were presented given the circumstances we were in. I highly recommend them. Exceptional service!
Josh, Other
Home Instead helped my cousin after he lost his wife due to terminal cancer. It was a really tough time for him dealing with the grief and trying to manage everything on his own was overwhelming. We decided to look into getting him some help mainly for emotional support and encourage him to get out of bed and do his exercises and that's when we found this agency. Right from the start they were understanding and supportive. They took the time to listen to our concerns and assess my cousin's needs. The caregivers they sent over were absolutely fantastic. You could see their genuine care and compassion. They treated my cousin with so much respect and kindness like he was part of their family. They made such a difference in his life, and we are forever grateful!
Lyli , I am a past client
My family appreciates and is amazed by the outstanding service offered by Home Instead. Each caregiver has been compassionate, supportive and affectionate.Their caregivers truly stand out as exceptional!
I am a past client
My team of caregivers ensures that all necessary tasks are flawlessly executed. And get this – they even curated a playlist of my grandpa's favorite tunes! The perfect chord was struck. It's been years since he looked at this content!
Henry , I am a past client
The level of care provided to our loved ones was outstanding and the professionalism and kindness of the team made a significant impact on my parents. We are grateful for the peace of mind that comes with knowing that our loved ones are in capable hands. Thank you for enhancing their quality of life and for making a positive difference in our lives.
Kelman , Other
We have been using Home Instead primarily as assistance for doctor's appointments. All caregivers are not only punctual but also incredibly attentive making my father in law comfortable and at ease during each appointment. We greatly appreciate the open line of communication with the agency itself. Any questions or requests we have are met with responsiveness and a genuine willingness to assist. We couldn't be happier!!!
Zachery Allen, I am a past client
The service provided was incredible. From day one Nico, our caregiver went above and beyond in ensuring the comfort and well-being of my parents. Her dedication and compassion are truly unmatched. The entire team, including the patient care coordinator Bal has been outstanding. They have been responsive to our needs and have made the transition to home care seamless. Their professionalism and expertise have given our family much needed peace of mind. I would highly recommend to anyone in need of top-notch home care services. Their commitment to excellence and the quality of care provided by their caregivers like Nico truly sets them apart.
Ava, Other
I cannot adequately express how grateful our family is for the wonderful care that has been extended to our grandmother. It is abundantly clear that your agency is not merely in the business of caregiving, but rather, in the business of enriching lives and creating meaningful connections. Please convey our deepest thanks to each member of your team. Their dedication and compassion have made a profound impact on our family, and for that, we are eternally grateful. Wishing you continued success in your noble endeavor to provide exceptional care.
Zelda, I am a past client
Our family had the privilege of using Home Instead Manhattan during our trip to New York, and I must say it was an outstanding experience from start to finish. Their level of care and professionalism truly exceeded my expectations. From the moment I contacted them, the staff demonstrated exceptional responsiveness and attentiveness. They took the time to understand our specific needs and preferences, ensuring that the care plan was tailored perfectly for our needs. We were able to meet nurse Alberto so his approach immediately put me at ease, knowing that we were in capable hands. The agency's commitment to maintaining the highest standards of hygiene and safety was evident in every interaction. The caregivers were meticulous in following all recommended protocols, providing an environment that was both secure and hygienic. Additionally, I was impressed by Jessica’s attention to detail when it came to coordinating my schedule and ensuring that all my needs were met promptly. They demonstrated a level of organization and efficiency that truly set them apart. Overall, my experience was nothing short of exceptional. They not only met but exceeded my expectations in every aspect. I would highly recommend them to anyone in need of home care services in New York.
Angie, I am a past client
First off, these caregivers ( Berny, Anny ) weren't just doing a job – they were like extended family. They showered my aunt with so much TLC, it was heartwarming. She wasn't just a patient; they were a friend. They were cracking her up with stories, playing games like old pals, and even sharing hobbies. And let's talk about reliability. These folks were like clockwork. No last-minute cancellations or "Oops, we're late!" situations. They were there when they said they'd be there, and that kind of consistency is like a breath of fresh air. Administrative stuff can often be a headache, but not with this crew. Bills were spot-on, and paperwork was as neat as a pin. It's the little things that show they're on top of their game. All in all, this home care agency gets a standing ovation from me. If you're on the lookout for care that's not only professional but feels like family, these are your go-to peeps.
Luna, I am a past client
I'm here to declare the amazing home care crew that looked after my cousin. So, picture this – my cousin, who's blind needed some extra help around the house. These guys stepped in and rocked it! From day one, they treated him like family. I mean, they didn't just do the basic stuff, they went all out to make sure he was chill and safe. Communication game? On fleek. They kept me in the loop, filling me in on his daily happenings and any changes. I didn't have to blow up their phones, because they were on top of things.. These carepros didn't just tidy up – they turned his place into a cozy haven. And don't even get me started on the grub they whipped up. My cousin couldn't stop raving about the food, and trust me, he’s a tough food critic.They brought the sunshine into his life. If you're on the hunt for top-notch home care that treats your peeps like gold, look no further. These guys are the real deal. Five stars don't even come close to showing my gratitude. Props to the crew for being the bright spot in my cousin's world! 🌟🌟🌟🌟🌟
Charlotte, I am a past client
You gotta give a shoutout to this awesome home care agency! Seriously, these folks are the real deal. My grandma has been under their care for a few months now, and I'm blown away by the love and attention they provide. First off, let me tell you, Nana can be a tough cookie to crack, but these caregivers won her heart in no time. They treat her like family, and that's something you can't put a price on. It's like having a bunch of caring friends who genuinely want the best for her. The team is on point with everything – from medication reminders to meal prep, they've got it covered. And let's talk about their patience – they're like Zen masters or something! Even when Nana's in one of her moods, they handle it with grace and a smile. But here's the kicker – they don't just take care of her physical needs; they're all about keeping her spirits up too. I've caught them chatting with her about her favorite old movies and cracking jokes that have her in stitches. It warms my heart to see her so happy. And let's not forget the communication. They keep me in the loop about everything, which is a big relief. Knowing what's going on gives me peace of mind. So, if you're looking for a home care agency that's like a breath of fresh air, these guys are it. They're like the family you didn't know you needed for your loved ones. Trust me, you won't regret giving them a call. Mad love and respect for this crew! 🙌🏼💖
Russell , I am a past client
Home Instead prioritizes the safety and well-being of their clients above all else. They implement rigorous safety protocols and continually update their practices to adhere to the highest standards of care. The agency also provided a wide range of additional services to enhance the overall well-being of their clients. These services included meal planning and preparation, light housekeeping, companionship, and assistance with recreational activities. By going above and beyond traditional caregiving roles, Home Instead succeeded in fostering an environment that promoted independence, social interaction, and a sense of purpose for my wife. My experience has been nothing short of exceptional, and I wholeheartedly recommend their services to anyone seeking top-quality care for their loved ones
Kevin, I am a past client
One of the most remarkable aspects of Home Instead is their team of compassionate and highly skilled professionals. From the initial consultation to the daily caregiving routines, their staff members consistently demonstrated empathy and genuine concern for the well-being of my loved one. Their professionalism was evident through their punctuality, reliability, and commitment to maintaining a high standard of care. Their dedication to fostering a warm and comfortable environment made a significant difference in the overall experience.
Ethan, Other
My deepest gratitude for the outstanding care your agency provided to my cousin-in-law, during his battle with cancer. It is with a heavy heart that I share the news of his recent passing, but I want to take a moment to acknowledge the exceptional support and compassion your team demonstrated throughout his final months. From the very beginning, your agency exhibited professionalism, empathy, and a genuine commitment to enhancing his quality of life. The caregivers assigned to him were not only highly skilled but also incredibly kind-hearted individuals who went above and beyond their duties to ensure his comfort and well-being. They became like an extended family, providing not just physical assistance but also emotional support during this challenging time. I would like to commend your agency for fostering a culture of open communication and collaboration. Beyond the technical aspects, the personal connections forged between your caregivers and him were extraordinary. They took the time to listen, engage in meaningful conversations, and offer genuine companionship. Please extend my heartfelt appreciation to each member of your team who played a role in caring for him. Their dedication, professionalism, and unwavering commitment to providing exceptional care deserve recognition and praise.
Carina, I am a past client
I am delighted to write a glowing review for Home Instead following their exceptional care and dedication while assisting my senior family member during their recovery from a leg injury. Their caregivers demonstrated unparalleled professionalism, compassion, and skill throughout their time, and their impact on our family has been immeasurable. From the moment they stepped into our home, they exhibited a genuine concern for my family’s well-being. Their warm and empathetic nature immediately put us at ease, fostering a trusting relationship that was vital during this challenging time. All of them truly went above and beyond, ensuring comfort and providing a nurturing environment that promoted healing. One of their most remarkable qualities is their attentiveness to my family member's specific needs. They took the time to understand the prescribed care plan thoroughly and implemented it with precision and care. Whether it was assisting with physical therapy exercises, or managing daily routines. Lastly, I must commend them for their reliability and consistency. They maintained punctuality, adhered to scheduled appointments, and always followed through on commitments. Thank you, for the incredible care you have provided. Your dedication and unwavering support have made a lasting positive impact on our family.
Elliot , I am a past client
My experience with Home Instead has been outstanding. The level of care, compassion, and professionalism exhibited by the staff exceeded my expectations. I am grateful for the peace of mind they provided to me and the exceptional care they extended to my beloved family member. I wholeheartedly recommend the agency to anyone seeking top-notch senior care services. They have truly made a positive difference in the lives of our loved ones, and for that, I am forever grateful.
Leo, I am a past client
Home Instead - Manhattan team of caregivers are outstanding. They cared for my mother with breast cancer for almost two years, showing her expert care, friendship, and dignity right to the very end. I would not hesitate to recommend them in any situation where care at home is the better option.
Laurena, I am a current client
I cannot say enough about their fantastic services! They have been moldable when needed, and they have supported us in so many aspects of care that we plan on using them continuously. It's a true comfort to us to know that someone who is very caring is assisting my mother while all family members are out of the country
Yennifer Wade, I am a current client
We have had a couple of aides for well over a year now, they have related well to my family. They come on time, do all that is asked, and are very pleasant. Also, the agency calls to check on how things are going and to keep me posted on scheduling. I'm pleased so far.
Eleanor, I am a past client
Home Instead - Manhattan was a godsend for our family. On the very first day of service we hit it off like fire, the aide that was working for my father did everything right "on the money", she anticipated and helped him out with everything that was supposed to be done, she was very friendly, and she is everything that I would have hoped for in someone to take care of my beloved one. Home Instead - Manhattan was a was a pleasure to deal with <3
Zoe, I am a past client
I have nothing but positive things to say! My family and I were very impressed with the aide that we had. She made my husband feel so comfortable with her. It was our very first experience with a caregiver and we were in shock to see how smoothly things went. After a few weeks we decided to increase the coverage and we have not regretted it. We are still receiving the same quality of service even with a larger team of people. If someone is thinking about whether they should seek help at home, this is the agency that I recommend!
Avril, I am a past client
This is to convey my gratitude and appreciation for the best agency in New York. As a family we had a very comfortable and smooth experience, all the personnel were extremely efficient and most of all caring. All the caregivers were very cheerful, and always willing to motivate us in those times when we thought that all was lost or when we simply felt anguished by the situation at that moment. Keep it up and all the best!!!
Christine Hodson, I am a current client
My experience with Home Instead - Manhattan has been spectacular. We have received tremendous attention from the entire team, from the staff in the offices to the nurse who visited us at home. We have a great team of caregivers. They not only help us with daily tasks, but also care about our state of mind and try to cheer us up with numerous details. Thank you for taking well care of my family.
Frnak, Other
Very happy with the service offered to two elderly people. Constant communication and information. There was an unforeseen event and the caregivers solved it quickly with full involvement even outside of their working hours, very aware of everything and have wonderful caretakers. I will repeat if necessary.
Oliver, Other
My boyfriend used the services for a few months during rehab after a hip operation and I would gladly recommend the agency. The staff is very supportive, and kind and treats the clients with respect and dignity. Cannot rate the agency highly enough, first class.
Kimberley, I am a past client
We used Home Instead - Manhattan, NY to arrange care for my father-in-law. We used them for about 6 months ( until he passed away ) They were very professional and caring and adjusted the level of care as it rapidly progressed.I would recommend them to anyone looking to care for a loved one at home.
Linda, Other
A few months ago my family and I made the decision to look for a person to accompany my father-in-law. His condition after having suffered from Covid was not the best so we looked for someone mainly to be there for him during the day. At first he wasn't accepting anyone for more than a few hours a day. Over time, he got used to having someone by his side to help him with his daily activities. All the staff that went to take care of him were very sweet and patient, more than helping him physically they gave him a lot of moral support when he felt depressed or demoralized for not feeling close to his 100%. To this day he feels very well, he says that his experience with the agency was incredible, so much so that he recommends the agency to all his childhood friends
Gail Hyde, Other
The agency helped me in a very difficult moment for my family, when my aunt suffered a fall resulting in a broken femur. The day we returned home after her operation I called to ask about the services and the next day I had someone at home to assist me with her meals, transfers and personal care. At all times we all felt completely satisfied with the treatment received, we never felt that the aides were taking care of a client but of a family member. We were able to leave this difficult situation behind thanks to the effort and dedication of the staff assigned to us. If at any other time I need this agency, I would not hesitate to call again!
Linda, I am a past client
My cousin used Home Instead - Manhattan to escort him to and from appointments. As time passed he became more dependent and had to increase coverage; aides sent were able to make the transition super easy and comfortable for him since his mobility was getting limited (wheelchair bound). Staff was incredibly well trained, polite and they really seem to love what the do Thank you Home Instead - Manhattan!
Lilia Crosby, Other
It's only been a few months since my family has been involved with Home Instead. Yet, I am satisfied so far. My uncle has not expressed any unhappiness with the caregivers and they all seem to care for and about him. The nurse was extremely professional and consistent in providing the highest quality of care. So far, so good.
Donna Gilliam, I am a current client
My aunt was diagnosed with dementia, she was regressing to her primary language (Spanish). I had heard many good things about Home Instead - Manhattan so I decided to call. The person who answered the phone was very diligent and promised to try as much as possible to meet my needs. Long story short, I was able to get the coverage that I was looking for my aunt with aides with advanced experience taking care of seniors with dementia and of course they were also able to communicate with her in Spanish. All of them were able to involve my aunt in activities that kept her cognitively engaged. I am very content with the service!
Ellen Burn, I am a current client
I enrolled my mother with Home Instead - Manhattan basically to help her with her daily errands and companionship but it has become so much more than that. Her aide has built a strong relationship with her over the last year. I was shockingly surprised when her aide (her angel fallen from heaven as she likes to call her) sent me videos of my mother singing and dancing all over the place. I can't visit her as often as I want for work reasons but knowing that my mom is happy in my absence is a truly satisfying!
Winifred Beil, I am a past client
We hired Home Instead - Manhattan to provide companionship to my mother and they did so much more than that. The staff that was sent was always very attentive to all of her needs. A huge thank you from the Beil family.
Taylor Preston, Other
My father was diagnosed with cancer and needed 24/7 care Home Instead - Manhattan staff was so caring and professional that it made our journey easier. They allowed us to keep my father at home for longer during this COVID-19 times. The team that was sent to me surpassed all my expectations and I wouldn't blink to recommend this agency to anyone else. FIVE STARS PLUS
Sarah, I am a past client
Professional and caring staff. The caregivers were on time, knowledgeable and proactive. Would definitely recommend!
Karen Hopper, I am a current client
My father was in a car accident last month, his physician suggested we hire a caregiver to assist him during the recovery stage. We decided to move forward with Home Instead. The aide sent home was extremely helpful and attentive of him; allowing him to rest. He is now back on his feet, and slowly ambulating with the caregiver's assistance. I must say it has been a blessing to have someone accompany him during this fragile period. We are very satisfied to have chosen Home Instead during this time of need.
Gracie, I am a current client
A family friend recommended Home Instead, my father needed help and we decided to move forward with them back in 2019. It was such a relief to have an aide care for him throughout the day, it really allowed the family to continue with our routine, feeling at ease about leaving him in good hands. Two years later, we are still very happy with our choice. The aides have now become a part of our family!
Lorena, I am a past client
We hired Home Instead during our short stay in New York earlier this year. The aides sent for my mother were terrific; very attentive and caring. The office staff was most helpful at all times.
Jeanette Freid, I am a past client
We worked with Home Instead for 3 years to care for my sister. She needed round the clock care with personal care, medication reminders, laundry, bathing, shopping, cooking. We had 3 lovely aides who were diligent, caring, trustworthy and dependable. The office was always accommodating our needs and checking in to see we had everything. During COVID, they made sure to teach us how to stay safe and clean our food and clothing properly and made sure we had supplies when most stores had run out. I highly recommend them.
Jeanette F, I am a current client
Words cannot even begin to tell you what a blessing my Home Instead Senior Care caregivers have been to my parents. It has been 3 years and it has been such a huge relief for me and my siblings to know they are being taken care of. The office takes care of EVERYTHING and the caregivers are amazing. The nurse comes every week or 2 and keeps us in the loop of everything.