Sanctuary at Villa Marie

15131 Newburgh Rd Livonia, MI 48154
Rating: 4.0
15 reviews  |  Write a review
Providing Assisted Living and Independent Living
Speak with a Livonia, MI senior living advisor now. Call (888) 456-2736

About Sanctuary at Villa Marie

Sanctuary at Villa Marie is an assisted living facility located in Livonia, MI 48154. Assisted living facilities provide care to people who require assistance with activities of daily living. This care setting provides an intermediate level of care for residents who cannot safely live independently, but do not yet need around-the-clock skilled nursing services like those provided in a nursing home.

Reviews for Sanctuary at Villa Marie

Rating: 4.0

July 2020
I am a current client
I just moved mom out of Sanctuary at Villa Marie. After two years of living there because of the current management team. The current resident manager there now is very difficult to work with and most residents are intimidated by her. Very slow to react to situations needing urgent attention. She communicates by email and will not give out her mobile phone number like her predecessor. If you have something urgent, good luck. The food being served is not the same food that was served when mom initially moved in. Low nutritional value and very inexpensive to make and low quality. Staff members that quit or were fired by management have not been replaced. The rooms are only cleaned every other week and it is not thorough cleaning. The rooms are filthy. If you question anything they do or give feedback, you are immediately targeted. My mother was given a “lease violation” for running into Michelle with her walker. My mother is 92 and uses a walker for mobility. Michelle is a kitchen staff worker who thinks she is in charge most of the time. Very condescending and if she doesn’t like you will create a story about a resident so that they will get a lease violation. 3 lease violations and you have to move out.
September 2015
Number One in our Book!
We view 8 facilities before deciding on the sanctuary. It was number one by both my husband and I. It just felt like home. What we didn't know until Mom became a resident was how warm and he... read more

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Questions? Call (888) 456-2736
By contacting APFM, you are availing yourself of our core service, which is providing customized referrals to assisted living and home care facilities, who will contact you by phone (including text, which may be auto-dialed), to help you decide which facility best meets your needs, or the needs of your loved one. Your consent is not a condition to using our services, but we cannot provide you with our core service – a customized referral – without sharing your contact information with the facilities to which you have asked to be referred. By clicking, you agree to our Privacy Policy. Please visit our Terms of Use for information about our privacy practices.
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