What to do when the home care aid is not a good fit for your household?

I addressed this issue earlier. For some reason I am upset after the health care agency's response to my concerns. In short....up until recently, I have been satisfied with the level of care provided to my Mom. Recently a new aid was hired who is, for lack of a better way of putting it, coarse. She talks about other homes she visits, uses indelicate terminology regarding other patients, talks about sexual advances made towards her by one of her male patients and uses very explicit language regarding his requests, and, every time she visits, demands that I help her. None of the other aids do this. I have repeatedly attempted to stop this persons visits, not by causing issues. I am not trying to get this person in trouble, however after the agency's response to me this morning, I am thinking I needed to have point blank spilled the beans about every single issue as her activity here is probably present at other folks homes...and those folks might be less able to speak out than I am. In short, I was left to feel almost as though this agency would prefer that I seek out someone else to provide hospice service.

The aid told me this morning that if a caregiver was not going to help her, she was "out of there" and she has previously told me she will not attend to someone who is sick, running a fever, throwing up, etc. I'm not sure what this persons thinks is involved in health care, but I told them in no uncertain terms I did not want her back and if she was the only one available I would rather care for Mama myself that allow her back in this house. That comment was met with a pretty terse and cold response and the supervisor promptly hung up, almost in my face....Maybe it's time to look for another hospice provider? I know I'm tired, would this have been offensive to anyone else?