I don't know what other experiences people have had but what is with the going to these drs keeping you there for hours on end? I admit I don't need specialists, or anything more than yearly exams thankfully but I had experiences taking her to her appts since she is living with me which have pissed me off to no end...podiatrist to cut nails- she was taken to exam room...1 hr passes- come to find out dr wasn't even in the office as I watch him come bursting through the doors ....never was told this at reception desk..
Optamologist who did her cataract surgery about 10years ago- got her to office 11 30 for an 11 45 appt...was told he was running a bit late...wait an hr , she goes in ...gets drops for dilation , she comes out and waits in waiting room, go back in...finally at 2 30 I ask reception desk how much longer is she gonna be in there...I get told at least 45 mins..WHAT?... Do people have to take a whole day off work to see a dr? We were there 10 mins short of 4 hrs to hear nothing has changed...is this the norm today when you see the dr? I'm surprised she didn't pass out there from hunger as she ate lunch 4pm that day..why don't these drs send the elderly home if they are there for non emergencies...ugh. She's 93 by the way
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As for writing review on the Internet.... be very careful what you write. There have been cases where doctors/dentists have sued. The best way to show you are unhappy with the doctor/dentist is to never make another appointment.
Again, I think I did that....at this stage of my life I don't remember what I ate for breakfast much less one particular smart remark to a medical receptionist.
When I was in college there were specific wait times for teaching assistants and professors, at which time students could leave if the TAs or profs hadn't shown up. I think it was 15 or 10 min. for a TA and 1/2 for a prof.
Given that a doctor has more training than either of them, I allow a little bit more time, but 1/2 hour is generally it.
For the most part though, receptionists will announce, sometimes to all in the waiting room, if there's an emergency. In those situations, I appreciate the courtesy and don't mind as I always have reading material with me.
There was one occasion when we waited so long at the cardiologist's office that it would have compromised our ability to arrive timely at the next appointment. So we got up and walked out and both my father and I said we had already waited x minutes (I think it was close to an hour) and were leaving and wouldn't be returning. The staff really moved to get things going and we saw the electrophysiologist in about 5 minutes.
Some doctors' staff schedule patients close together to maximize the number of patients a doctor can see daily, trying to increase the daily billings to Medicare.
We've also found that making appointments immediately after lunch hour ensures a quick visit. And if you go to someplace in medical building attached to a hospital, you generally have a better chance at getting a decent parking place.
What you can also do if you want to stay with the tardy doctors is make it clear when you make the appointment that you don't expect to be kept waiting and if that happens you will walk out and find another doctor. Then do it.
Alternately, call that morning or a few hours before the appointment and ask if the doctor is running late or if emergencies have arisen. Ask again when you arrive. They'll get the message.
But if you do run into legitimate waits, take your mother someplace special afterwards to lessen the fatigue of sitting around waiting.
For myself, I rather sit in the waiting room with my parents and wait, then have to reschedule their appointment, thus taking another afternoon off from work. It's hard enough getting my parents into the car when I come to pick them up... Dad usually is looking for his cap.... then his wallet.... then it is an all out search for his cane... then Mom needs to use the bathroom.... in the mean time I am watching the clock hoping we won't be late.
In the past 5 years, I have used up all my vacation days and all my sick days just for taking Mom to all her doctors, and taking Dad to all of his.... guess I should be lucky they have the same primary doctor and same eye doctor ;)