We have bubble packs of gmils medicine mailed to us. So this morning I pop her pills out and there is 1 too many of her divalproex(spelling may b off)!!!! This is not the first time and before I talked to gmil rn(we stay in pretty close contact) and she made the call to the pharmacy but these meds are so very important ,she has seizures and this is one of the seizure meds I have about had enough I want to call and flip right now should I give these ppl another chance or just move to another pharmacy that offers the same convenient pack and delivery? To me this is not good practice especially when her life is at stake
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and there are 2 kinds of laxative - I gave my dad the wrong kind and when I learned, I apologized profusely - right in front of the doctor. he said it was a common mistake. dad didn't need a laxative, only the stool softener. so that is just one more place a mistake could be made.
with what we pay, mistakes should never be taken lying down. I have heard stories of hospitals screwing up too. in fact, I had to refuse medication that I knew my DH wasn't on - - - Stupid Hospital Doctor wouldn't listen and darn near dehydrated him all over again.
Anyway, I don't know about a lawyer or anything as people do make mistakes - but check it out first and decide what to do about it after the company gives you any logical reason.
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freqflyer is right - it could be a different manufacturer, hence a different pill. BUT you should have been advised with a note.
But you said, "an extra pill?"