Where do I report theft of a cable box out of my Mother's AL Memory Care apt?

It's difficult to say what goes on with items. My LO's MC director told me that if something of hers goes missing, they pay to replace it or what it cost.

It's good she now has a new working box. I take photos of everything that I take into MC. Just in case.

I will say that when my LO was living at home, she told me that her tv didn't work. She didn't know why. I arrived and discovered that her cable box was missing. (Had been unplugged and disconnected. Gone.) She said she had no idea what happened to it. I looked for a long time and finally found it in a kitchen cabinet.....she was the only one there. Due to her progression, she couldn't do that now, but, some others in MC may be able to do it.

Yes, when I turned what I thought was her non-working box in to the cable company , the serial number was for a box that had been taken from a deceased resident's room and put in my Mom's room, and her working box had been taken. The Dir. offered to pay for the cost to reconnect Mom with a new box. Her original box has never turned up, but she now has a new working box & I took a photo of the serial number this time. It's not the only thing to go missing-- 2 necklaces are missing. An employee in another facility in the same zip code was arrested recently for taking cash from a Memory Care resident. Mom's facility does not have security cameras, but that facility did. Freqflyer-- you're right, not going to spend any more of my time on it.

Here that cable box is own by Comcast and has to be turned in when u cancel service. If it broke then you replace it thru the Cable company. Your charged if not returned. The AL where Mom was supplies basic cable any upgrades are the residents responsibility as is the equipment. So, I can see why she is upset. Call the cable company and see if they have a serial number associated with her box. If so, this will help in locating it if one of the other residents have it.

ctccaregiver, take a deep breath, a missing cable TV shouldn't be taking up so much of your valuable time. And do not get the police involved, the cost of said cable boxes are not worth the time and effort for the police to file a report.

Ask maintenance what is going on regarding the cable boxes. When my Dad lived in Memory Care, maintenance did all the setting up of said cable boxes. And if a box stopped working, then maintenance would remove the old box and order a new one.

Where is Mother's TV, is it on top of a dresser or some other heavy piece of furniture? If yes, then it would be difficult for the average person to unscrew the box cable from the wall if the connection point is behind the dresser, etc. It would be a 2 man job moving the furniture.

I would think if someone stole the cable box, they would have taken the TV, too.

Hope the mystery of the missing box is solved soon.

I wonder if they can review any security camera footage. Hopefully a nurse or assistant can look around the room or building and help locate it.

What is the facility telling you? Are they looking for it?

If your mother has dementia, it is possible that it wasn't stolen, but that she gave it away. Or even hid it. I'd be cautious before bringing law enforcement into this.

Yes, they are aware. I was just wondering whether to go forward with law enforcement and/or whatever regulatory agencies oversee ALs

Have you reported it to the MC ? I would start there.