My father had surgery to drain a very large abscess, which then required 8 weeks of home visits from a certified wound care nurse plus the wearing of a negative pressure vacuum pump. She left a small sponge inside the wound which later caused three new abscesses. This required a trip to the ER, hospital admission, draining, antibiotics, debridement and wound care, and a four night stay in the hospital. He has Medicare which covers 80% of the costs, but there is still a significant amount of money he is expected to pay. How do we contest this?
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I think I would be inclined to send the bills to the administration offices of the Agency with a cover letter detailing the costs incurred and where payment to the hospital should go. I would cc my lawyer on all correspondence.
You might want to consult with a lawyer and ask if this is the correct action.
Was this sponge found during the surgery to treat the second bout of abscesses? Do you have good documentation covering all treatments? And, crucially, what was the original cause of infection? You will need to demonstrate that the overlooked sponge (and I sympathise, I would want to throttle somebody about it) was causal and not incidental to the recurrence.
This is tricky territory so to repeat, get specialist legal advice. From somebody reputable, n.b., and not an ambulance chaser.
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You lay out your kit, and you count it. You do whatever you're doing. At the end, you count up what you have used and what remains unused. And if there is a discrepancy between stock numbers Before and After, you do not finish until you have accounted for it.
Nurse working alone, probably in a hurry, didn't do that. If it's any consolation she's probably not sleeping very well and she won't ever make this mistake again.
Spongy material is very hard to detect once it's soaked in mucus and other bodily fluids. And of course because it's spongy it moulds itself inside the cavity and causes no distortion and comparatively little discomfort.
You will still need to prove that the abscesses wouldn't have recurred if the sponge hadn't been left there. But in any case this is a clear balls-up and you should expect redress. Start thinking about what redress you would consider appropriate.
I don't know if case law standards have changed since the time I worked for a while in this field, but at that time, malpractice determination was based in part on what the standard of care is for a particular type of medical issue. I.e., would the standard for wound care be double or triple checking )or some other activity) to ensure no sponge or other foreign object remained in the wound?
There are a few ways you can find a good, reputable medmal attorney - check your local county clerk's docket lists for medmal cases and find who's handling a lot of them, who's handling perhaps less but higher value and more complicated cases. Then go to the court clerk's office and ask to review some of the complaints. You might have to explain why you want to do this.
If they're ambulance chasing type complaints, keep researching. Look for the quality complaints, or ones similar to yours. I confess, this is a lot of work, but finding the wrong attorney or one of the ambulance chasers as CM suggests, takes a lot of research.
You can also review med mal firms' websites, check for experience, credentials, whether the attorneys are active in their field by providing seminars, writing articles, etc.
Or search the state bar association directory of lawyers and look for medmal firms. Make a list of questions to ask each one before you see them.
One question to ask is if and what kind of medical specialist they consult with to review records. Some have NPs or RNs on staff for review to determine merit of the case; others order medical records and have them reviewed by physicians in applicable fields.
But let the firm order the records; don't do it yourself.
From what I've seen working at medmal firms, I would think that there is some level of negligence in this situation, especially given the repercussions. But the issue might be the level, and what the wound nurse's specific range of duties were.
It could also just be that the nurse made an innocent mistake, as sometimes these home care nurses are pushed to see many clients and don't always have the luxury of time they'd like to spend with a client.
Another issue is not only the expense of the subsequent care, but the compromise of lifestyle and short or long term results of the issue, and emotional pain and suffering, as well as whether there is long term limitation or compromise of any organs, or of life style.
That's not an excuse, just a possible explanation. I would think the agency would want to address this quietly, as it has a reputation to maintain.
I would also notify the hospital that you're addressing the cost issue with the agency, so the hospital doesn't take action to collect balances due.
Incidentally, how was this home care agency chosen? If it was recommended by a hospital discharge planner, and if the agency won't cooperate in reaching a settlement, I would consider advising that planner as well as the hospital administrator that that agency should NOT be recommended again.
Review the documents signed when this agency was hired to see if medmal or negligence is addressed.
The sponge was found by the attending doctor at the hospital where my dad was admitted after being examined in the Emergency Room, and after having the abscesses drained, and put on powerful antibiotics. The doctor was wondering why the antibiotics weren't working after a couple days, so he decided to explore the wound by hand. Then he fished out this piece of sponge (size of a golfball, which had become infected. Several weeks ago he had even had a full body PET scan and the sponge was not detected.
I was just wondering if the vac stopped working & the alarm went off & if the family was taught to remove the dressing and foam and use a saline wet to dry dressing until the nurse came to change it.
I am so sorry to hear what happened. I would have to agree with the others and talk with an attorney to get this escalated.
I am sorry to learn though that this happened to your family. It's hard enough dealing with a loss, let alone one that was caused by negligence.
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