I'm curious if your facility has one, what kinds of features it has and exactly how it is being used. Mom's NH has a "room" that is only unlocked one morning a week, and from what I've seen of it "closet" would be a more apt description, the resident using it was placed in the open door seemingly because her wheelchair was too large to fit. Big $$ must have been spent on this feature and I'm wondering why it isn't used more.
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I'd heard about them in SNF's but I've never heard how effective they were.
I have read that they can be used to redirect someone with dementia and help with anxiety. I would think it would be useful if they work as described.
I wonder if some features are just there to show/impress potential families and in reality aren't really used by the facility. I would ask them.