I was wondering what system other families use to keep track of aides coming and going in their homes (to track hours). We use an agency that is a referral service only so the system we use is up to us. I have always relied on aides giving me a "check in - on duty" text and "check out - off duty" text but lately it is not an exact science and I have to kind of reach out to them to get the information, which gets frustrating. We are paying on a daily basis not hourly but I still like to know what is happening (who is in house) and also have records to refer to down the road should there be any questions about payment. Wondering if I need a book, etc? Any suggestions? (I do not live with my mom.)
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There's also probably an app you can get that tracks everything but if you're having issues with a text messaging system you might have the same issues with an app. Call me old fashioned but a binder on the kitchen table with individual sheets inside, one for each shift, will work as well as an app.
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