Spouse may be asked to give up driving at age 76 pending review and driving test on the 17th of January. Planning ahead here: is there a simple cell phone that he can use to call for rides? He has never had a cell phone and has difficulty when someone loans him theirs re knowing how to hang up, etc. Would the phone need a complicated user plan?
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There is a subscription service, ArriveRides(dot)com, where folks can call on any kind of phone (even an old-school landline), and they will arrange for an Uber/Lyft ride. An account does need to be set up first. After that, it's similar to calling a taxi.
I don't know of any other similar services, but I wish I did (they may not be available everywhere). Recently my parents-in-law have used ArriveRides successfully.
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It's the only phone-in rideshare service I know of; there may be others. We're trying to get my in-laws set up with them. My FIL has a fancy smartphone he cannot use, while my MIL is capable of learning to use a smartphone, but loves her flip-phone.
I hear your FIL with his unusable phone because the state provided a dandy voice-enhanced house phone that Spouse could not get the hang of and I wound up using as house phone the Med-Pat nursing home phone that my late mother used.
I am now researching Jitterbug more.
I remember one time my boss asked me to answer his cellphone... I just stood there staring at it as I had zero clue on how to answer that phone :P I just never used a Smart phone or whatever they are called. I am still using a flip phone and it does all that I need.
Now, if my flip phone crashes, my next cell will be a Jitterbug.