Mother is in an assisted living facility and demands a cell phone, and access to all financial records. Wants cash, etc. She gets very angry and aggressive much of the time and calls her attorney (through facility phone) almost daily. Should I go ahead and get her a phone? She is going to cause a lot of problems.
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I take a somewhat different approach on this, more like that of Mountain Moose.
Anyone acting as fiduciary pursuant to a DPOA still has an obligation to the principal even if that person has dementia and isn't capable of understanding the financial issues. It's still her money.
When I paid my father's bills, I told him what I had paid, the amount, and that that account was current. Eventually he asked me to just take care of some bills for him, which I did.
Confidence and trust have to be established, but I know that's hard when dementia is involved.
Your profile indicates a frictional relationship, so try to avoid that by providing limited information, as MM suggests. Break down expenditures into categories, indicate what you've spent on AL, clothing, and other obligations, but don't use company names as this needs to be as private as possible.
I would even try to take a more congenial approach and review the expenditures at a general level over coffee, tea, treats, or something to make the meeting more pleasant. Even if you don't get along, that doesn't mitigate against accepting it.
Or you can start out with summary information and let her decide when she wants more detail.
I feel strongly about this, in part b/c there have been so many posts in which getting ahold of someone else's finances is more the goal than serving as a fiduciary, for and on behalf of that compromised individual.
For Mom's financial information, I had a habit of making up a monthly statement (and sanitized of all account numbers or mention of her bank because Mom would throw away intact bank statements) of all her finances that month. Again because of her dementia, she would forget she had them. If she mentioned her finances or when she was having a lucid day, I would show her the latest statement, carefully go through it with her, and make sure she had all her questions answered.
Your mother is entitled to know that all her finances are being taken care of properly. Do you (or the person taking care of her finances) have a set-up for a once or twice-monthly meeting where you (or whomever) show her all her finances and what's happening? If she had a meeting that she could count on without having to ask for it, that feeling of some control may settle her.
For cash, I always kept about $60 in Mom's purse. This way if she and I or if a sister or her granddaughter took her out, her being able to help out with gas or buy lunch made her feel good.
I give her a limited amount of cash and try to monitor it. A small amount of money is worth the investment to find out. - My mom counts it - hides it and then forgets where it is.