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haileybug Asked February 2020

Why aren't administrator over facilities held responsible for their wrong doings?

As some of you are aware, the Memory Care Unit administrator discharged my LO (Christmas Eve) to the hospital ER for psychological evaluation, claiming he was having behavior issues. (My husband was never informed of any issues prior) He was evaluated 4 times by 3 different phychriatrists and we were told "he looked like he was worth a million bucks and was not having any out of the ordinary behavior". However, the administrator still refused to accept him back at the facility.


My husband and I had just had LO transferred to this MC unit so he could be closer to home. He was only there for less than 2 months. Had not had any issues for almost a year. Yes, in the past we went through the same thing BUT after an investigation, it was learned that the staff had not been giving him his meds and were being very disrespectful to him.


During this time, my husband and I have learned that the actions of the administrator obviously triggered these behaviors. She was trying to taper some of his meds and the way she approached him was definitely not appropriate for someone who had dementia or etc. Her approach method was commanding, bossy.


In the meantime, all of this has affected LO. I think these administrators shall be held responsible for their actions. It was nothing my LO did wrong. Or let me change my words … if he did, she surely triggered it. The case manager at the hospital thinks so to.


What do you think. What would you do?

JoAnn29 Feb 2020
An Administrator has no say how a patient gets their medication. The RN and doctor associated with the facility are. There are orders in place that even an RN can't change. (With Moms AL residents PCP write the orders) To me, this Administrator was in violation of the rules. Even if she has medical background, she cannot change a doctor's orders.
haileybug Feb 2020
JoAnn29 Right
haileybug Feb 2020
AlvaDeer Thank you for your response. Yes, I see what you are saying about facilities can accept who they want at their facility. However, if you access the patient and make the decision to accept them, then surely they should have to be responsible for their decision. Otherwise, the admin should have left them alone.

Honestly, my LO loves to laugh, cut up and be busy. They do not like that. They prefer someone who just sits in one place all the time and don't say nothing or do anything. Thanks

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AlvaDeer Feb 2020
When we signed on for care for my brother we were given a packet by the Assisted Living home which carefully indicated the reasons someone could be asked to leave. Basically it is the policies and wishes of the Assisted Living Facility who they accept and who they keep. They are not required by law to keep someone they do not wish to have in their facility. I am afraid you will find that you have little recourse. Whatever the manager says is likely to be believed over the patient. Sorry you are going through this. I am assuming you have met with and discussed this with the manager?
haileybug Feb 2020
Thanks Alva for responding. Yes, I understand the facilities can decide who they accept into their facilities. However, when they access the patient and make the decision to accept them, it should be their responsibility to keep them. It was the admins fault what happened to start with.

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