My 74 year old husband fell down our stairs at home and landed on a tile floor injuring his shoulder. I couldn’t get him off the floor due to his size. I called 911 for an ambulance to transport him to a nearby emergency hospital. They diagnosed him with a dislocated shoulder, treated him and sent him home. What are the chances that Medicare will cover the ambulance transport? Thanks for your feedback. I think I might be responsible for paying an expensive ambulance bill.
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Benefits of having a government based insurance in addition to Medicare. She only had one ambulance ride since moving to MC. It was considered out of network, so I had to pay and submit. I believe most, if not all, was covered, but it isn't clear if BCBS paid all of these or if Medicare covered some pittance. The UTIs, in my opinion, should NOT have been covered, but I'm not the rule-maker! The more recent one was due to a tumble at the facility, they sent her (which I didn't like because she is sent ALONE and has dementia!!!) The nice thing is they do have a local transport and because the facility is close to the hospital, it only cost $10 to have her returned (I was out of phone contact when this all happened, just got home when the call to pick up came. I couldn't run right out and it would be at least 1/2 drive to get there when I could go, so it wouldn't be right to leave her hanging, or worse, wandering...)
I think you have plenty of suggestions regarding need to appeal if denied. Just beware of the time limits and if possible send letters certified/reg receipt so you know someone signed for the letter(s). IF they deny, more than likely you can get a payment option from the ambulance service.
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If my memory is correct you have 60 days after receiving a denial of payment to appeal. The first step is to simply write a letter explaining why the service was needed and provide any documentation that advances your cause. I believe Medicare has 90 days to review your appeal.
Step two is writing a letter and providing the documentation to help your case to an independent Review board. This takes place if you do not win tat the first level. Again I believe you have 60 days to appeal and they have 90 days to rule.
Step three is to write a letter and provide documentation this time to an administrative law judge. They will review medicare's ruling. Again I believe there is the same 60-90 day window.
If it takes this long do not be surprised to receive calls from collection agencies. Just tell them that you are appealing Medicare's ruling and they will back off. Also I strongly encourage you to reach out to your senator or congressmen for assistance with the government agency. Because my family did not have to appeal the administrative law judge ruling I have forgotten the rest of the steps in the appeal process.
From my experience the problem is not with Medicare but more so with the Hospital/EMS providers. We had to get our family doctor to write a letter and get our senator involved in the case. It was settled in our favor and the EMS provider was required to pay any expenses we incurred.
Best of luck to you. I hope this helps you out.
1)My mom required medical transport via ambulance/laying down from hospital to rehab. Hospital used correct language and Medicare paid. 2) Sodium level became critical and they had to transport her back to hospital. Facility used wrong code and Medicare denied payment. 3)After a few days, hospital sent her back to another rehab and Medicare approved payments.
I appealed the #2 transport denial and used transport #1 and #3 as examples to justify medical necessity. If she was approved for transport when she no longer needed hospitalization, she certainly needed it when she was critical and require hospitalization. Medicare approved the #2 transport and paid it.
Another negative for Advantage Plans.
I don't know what actually happened with that incident. I think I heard the patient's husband received a big bill from the ambulance service. The family was advised to appeal the claim with Medicare.
You may also try to negotiate a settlement with the ambulance company.
I think it really has to do with how the ambulance will code the transport.