When my FIL retired from a major corporation 29 years ago part of his retirement included medical insurance and then Medicare supplement insurance. They did not update the policy and it is pretty crappy coverage. They pay $180 per month and it covers very little. My in-laws are in memory care, and my BIL and husband are POA’s. The corporation says they will not cancel the policy even though my husband and his brother have legal POA, unless they have my FIL on the phone. As you know, we cannot visit them and my FIL is not cognizant enough to have that conversation. Short of getting an attorney, what can we do?
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I discontinued Moms. Fax or email them a copy of the Medical POA with a letter from the doctor stating Dad can no longer handle his affairs. If you get nowhere with the person you are talking to get a supervisor.
When u get that done go to your County Office of Aging and they can help you choose an affordable supplimental. Before doing that, read up on Medicare Advantages. They are not for everyone.