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knitter349 Asked March 2021

My home health aide hasn't been showing up lately. The agency doesn't do anything about it. What can I do about this? Who can I complain to?

My home health aide hasn't been showing up lately. The agency doesn't do anything about it. What can I do about this? Who can I complain to? I need a home health aide every day, I have awful days when I don't have one.

JoAnn29 Mar 2021
As said if an agency then change agencies. If Medicaid is paying for it, then u need to contact your caseworker and tell them that this agency is not working and you want to make sure they are not being charged for services you are not getting.

garylee Mar 2021
Change agencies!

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Geaton777 Mar 2021
Is this an aid provided by the county through an agency? Through Medicaid? If so you must call the social worker to communicate what's going on.

AlvaDeer Mar 2021
I think that you are going to need a new agency. This one isn't working for you. I hope that there are others in your area and that you have good luck with them. I am sorry this is happening for you. I surely do wish you better luck.

NeedHelpWithMom Mar 2021
Have you considered switching agencies? Obviously, the one that you are using isn’t working out.

Call around for a new agency that is more reliable.

Best wishes to you.

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