In April, I signed a Irrevocable Pre burial trust with local funeral home using a check from dad's bank account and the cash out check from dad's life insurance in order to spend down for Medicaid eligibility. He was accepted.
It is July and I found out the funeral home has not set up the trust but did cash check from dad's account and held on to cash out insurance check. They said it got lost in paperwork. I am uncomfortable with their actions and have told them so. Can I demand my father's money back...and get it? Also will their actions affect dad's continued Medicaid care?
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You might also do litigation checks in the local county offices to see if others have experienced similar situations. If so, I think the local tv news stations would find this an interesting and enlightening news clip, as well as providing warning to others who might be in similar situations.
BTW, how did you find this particular funeral home? Was it holding "meetings" at care facilities? Did it solicit you?
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If they don't this right, I would contact the Pennsylvainia Attorney General and whatever consumer regulatory agency governs funeral homes in your state.
Send all correspondence by mail with a return receipt requested so that you have proof that the mail was received and by whom.
Best wishes to you and your family.