Don't repeat. When its "what did you say" all the time on the phone refuse to talk to her. Tell her until she has her hearing checked, you will not talk to her. If you are in Moms presences when talking to her, make sure she is looking at you and you are close to her. You'd be surprised, even as a hearing person, how much you read lips. I cannot watch dubbed movies even with closed captioning. Why, because the mouth does not match with the words being said. My husband has this problem with people who have accents. They do not pronounce words the same.
Don't shout. Speak in a normal tone. Tell Mom you are no longer going to shout for her to hear. I don't know what I would do if I couldn't hear. I am my DHs ears.
My deaf Mother has a telephone that prints out the words the caller is saying so she can read them. It took some work getting her to use it successfully, but she finally mastered it. I have a quiet voice and I just couldn't shout loud enough for her to hear. The telephone needs an internet connection.
Are you accessing the equipment needed for Mom's phone? I, as a nurse, and now as a senior who has a SO with hearing aid have found that no matter how expensive or how many different ones you try, there are few hearing aids worthy of love. They are more often not worn and are often lost. Wish you good luck in finding one.
I dealt with this very thing for 5+ years. My mother was quite deaf, refused to acknowledge it *but was quite fond of pointing out how deaf OTHERS were & clucking her tongue*, so I'd have to yell for her to hear me, then she'd accuse me of HOLLERING at her. This went on and on and ON forever it seemed, with no satisfactory conclusion, unfortunately. I continued to raise my voice so she could hear me, and she continued to accuse me of hollering at her. Her telephone did have a volume control button on it, so when she picked up, I'd remind her to turn the volume UP when the first word out of her mouth was WHAT?
Here's a link to some phones on Amazon for hearing impaired seniors; I'm sorry I did not buy one for my mother!!
So annoying. I hate it when people with hearing problems won't address them. Sorry, I am NOT yelling or repeating myself a hundred times. No thanks. So, this is a long shot, but can she use a computer to email or a phone to text?
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Don't shout. Speak in a normal tone. Tell Mom you are no longer going to shout for her to hear. I don't know what I would do if I couldn't hear. I am my DHs ears.
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I, as a nurse, and now as a senior who has a SO with hearing aid have found that no matter how expensive or how many different ones you try, there are few hearing aids worthy of love. They are more often not worn and are often lost. Wish you good luck in finding one.
Here's a link to some phones on Amazon for hearing impaired seniors; I'm sorry I did not buy one for my mother!!
https://www.amazon.com/s?k=phone+for+hearing+impaired+seniors&crid=3PC6Z899MY4CC&sprefix=phone+for+%2Caps%2C116&ref=nb_sb_ss_ts-doa-p_4_10
Good luck!