My dad seems to have a lot of trouble on his cell phone lately. He blames the phone but I think it is him. As an example I will call him and he will disconnect rather than answer. He means to answer so then he gets frustrated. He can’t seem to navigate email or text very well. I think he still sees text when I send but I’m not sure. So the question is do the senior designed phones really help? The one I was looking at is the lively jitterbug smart phone 3. But it would require learning something new even if it is ultimately easier to use. I live 4 hours away and really want my dad to have a cell phone. They have a home phone too but for some reason it is hooked up to a fax machine.
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Im all for RAZ.
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Then she started turning the volume off of the phone to the point where she couldn't hear me. And all I'd hear was her screaming WHAT??? into the phone over and over and over again. Then she'd push the wrong button on the phone and disconnect the call. And I'd call her back only to hear a busy signal for the next 2 hours.
Or then she'd forget to push the OFF button on the unit and nobody could call her at all; the phone would go directly to voice mail. Which she was unable to access b/c she couldn't remember her passcode which was 0000.
To say the phone turned into a living nightmare is putting it mildly. There were days I wanted to drive down to the ALF and literally tear thing thing out of the wall and smash it to smithereens with a hammer. But I didn't. Because I recognized the phone was her only means of connecting with the outside world on HER terms. But boy howdy, she couldn't get the darn thing to work so that she COULD connect with the outside world! Nobody could get through to her for a variety of reasons, and she couldn't figure out how to listen to her voice messages, which led to the 'nobody ever calls me' tirades, and there you have it.
The Phone Aggravation That Never Ends.
Wishing you the best of luck b/c I have NO ADVICE to give you on this subject. Except you have my condolences and heartfelt wishes for Godspeed on the whole matter.
That could be a problem if they ever tried to call 911
And as I read Geaton777's response that is echoing everything I would have said. So Just reread that response and imagine I typed it all out 😉🤣
If your Dad's issues are cognitive/memory-based... I'm not sure getting him a new phone will help if he can't even remember *basics* on his currrent phone. Plus you will become his tech help 24/7.
Losing his phone will now be more of a concern as well, so maybe consider something like a tracking device (Tile) for it. Also, his activity on the internet where scammers and phishers lurk should she monitored. Unhook his landline from the fax machine so they will at least have some sort of phone service in an emergency.
I have not tried to get my Mom a different phone, even if it's supposed to be "easier". Easier is a matter of the person and situation. I have read on this forum that you can set up a monitor or tablet for them and then facetime or video conference your parents without them having to do anything at their end. This is a temporary solution if your Dad is steadily declining cognitively.