What is considered reasonable expectations in contacting an invoked health care proxy? Please share your experiences.

What are considered reasonable expectactions in contacting an invoked health care proxy? Is this a good question to ask the facility or health care providers caring for your loved one? Do they differ from facility to facility and health care provider to health care provider?

I was surprised that my loved one's current facility confirmed a potential family meeting just one hour in advance and after several emails reaching out to them as reminders. We asked for a 48 hr turnaround time request for family meetings in the future. Their only 60 minute confirmation seemed unreasonable from the facility.

Another demanded a family meeting within less than half a day's notice. It occurred at time that did not work well for me. I was in an open-spaced office with little privacy. The social worker/discharge planner did not seem to care. She said the insurance company was demanding it.

I assume it is ok for the proxy to get a good night's slept. I assume it would be wrong to do international travel without informing the insitution and/or refuse to return phone calls forever. I assume returing phone calls if not urgent with 4-8 hrs or even more is acceptable.

The best social workers and discharge planners I have worked with gave me their business email address as often I am in work meetings. I find communication via email if it does not contain any hippa violations or confidential medical information is fine and very helpful.