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Overwhelmed23 Asked June 2023

Move to assisted living and changing address (does social security/medicare need their physical address)?

We recently moved my MIL to an assisted living facility. I can go online to change her address with Social Security to ours; there is an option to list both a mailing address and a different physical address. Will this create more problems for us if we do list that there is a different physical address? Or will it create more if we don't? Same question for Medicare, as when we change it for social security I believe they update it for Medicare. Does it matter if Medicare doesn't have her physical address? We live in the same state, about 15 minutes away from her care home.

Overwhelmed23 Jun 2023
Went online, it let me list that the mailing address was not the residential address, but it did not let me add a residential address! Will this cause problems?

I need to update information with the Medicare supplemental as well. It's United Healthcare, and on their website it let me change the mailing address online, but to change the primary residence, you have to call. Well, the primary residence is currently the apartment she's moved out of. If we call, I think it would be best to give her address at Assisted Living, but Social Security doesn't have that address because we weren't able to change it online. This seems like it could cause conflict? Not sure what to do.

jkm999 Jun 2023
It's best if they have both the physical address and the mailing address. Since you live so close it probably makes no difference but I discovered that Medicare is administered in different locations based on where you live. When I moved to Florida and continued having all of his mail sent to me instead of to his AL address things got confused as they assumed he'd moved too. Once they had both the physical address and the mailing address we were back to fine. It wasn't any big deal to change it but, like you, I'd always lived just down the street and never even thought that it could be a problem but I learned my lesson to not try to bypass the system.

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JoAnn29 Jun 2023
The only reason SS needs a physical address is for the yearly statements to be sent. Now everything is direct deposit really no need for an address. Medicare same thing, their statements go to the address listed. I would call Medicare to see if having ur address as the mailing address will cause problems having services paid though.

My Mom went to the hospital and I had to give them the address of her AL because that was now her legal residence. But I wanted her billings to go to my address as her POA. I was told it could not be done. I had to make sure her room# was put on the bill or it would not go in her mail box at the AL. When this happened, her mail was placed in her walker basket which meant it got lost. I had to call the hospital billing office about a bill due and explained to them I was not allowed to have my home address for billing. She said that was not true and made the change. From then on Moms bills came to me.
Overwhelmed23 Jun 2023
How did you get them the different residential address? I went back into social security and changed it so that it showed our address, but did not click the box saying the residential address was the same as the mailing address. And they never gave an option online to add in the residential address!

Now wondering if I've messed things up. Will they call and want someone to come in to change the residential address? Plus, I am giving our mailing address to the doctor's offices, so now Medicare will have a different residential address (if they let me input it ever) than the address doctors' offices have.

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