Family council at facility.

NH's are mandated to have one here but many places struggle to find enough family members who are interested, and then of course when their loved one dies their involvement ends. I attended every meeting but personally found it was a big waste of time, unless there is a very savvy and active leader/core group it's just a bunch of people sitting around throwing out impractical ideas. Plus the NH had a staff liaison who attended the meetings so nobody was dishing the dirt or addressing things that they didn't want management to know.

This is great. Then you can find out if others are having the same problems you are. And work on handling the problems.

My late husband’s nursing home had one. It met monthly. Sometimes there were outside speakers, but the social worker, administrator, director of nursing, assistant director of nursing, activities director, dietary director, and maintenance/housekeeping director attended as their schedules permitted. The medical director and his nurse practitioner attended about half the meetings. We alternated meeting times (4:00 pm one month and 6:00 pm the next month) so family members who had jobs could attend the later meeting. We had an agenda (items had to be submitted several days in advance) and open discussion. It seemed like it was the same 10-12 people (other than staff) attended most of the meetings. This was in a nursing home with 75 beds. I'd talk to the administrator if you want to start one. I'd also see if you could get at least a dozen other family members of residents commit to attending before talking to the administrator.