Can I ask who my Moms nurse and CNA are the shift before? Or on the very same day? My Mom is in a nursing home. I've asked about her every night after I leave for three months and all of the sudden one nurse blocked me from the information. She said it was against the hippocratic oath? Later on that early a.m. she said she would have to recheck the rules but that she felt as if that was a violation of her fellow employees privacy. I'm not kidding. It was nice for me to know who her incoming nurse would be if they knew and to know that the sweet CNA's they have would be there too.
I'm looking at the reality of staffing at many facilities, be they long term care or assisted living, from the worker's viewpoint. Staff changes. Those on evenings usually get a chance to work afternoon or morning shifts too. Those on one wing or floor my be shifted to another to cover sick days or to more evenly distribute the workload. I expect that no matter who is working they are trained and competent. Of course we all want the cheerful, bubbly caregiver, but the silently efficient person can get the job done too. And yes, there are those who should find another job, but if they are causing a problem it is better to mention that to the person in charge and request the the time they spend with your loved one is limited, if there are enough complaints about a certain staff member then they will likely be let go or at least watched closely.
I agree this nurse overstepped her bounds and came off sounding like a fool by quoting erroneous regulations. She may just be a b#$%!, but I wonder if she is only voicing a concern heard from her co workers.