Mom lives in Darien, IL. I used Phillips Lifeline several years ago, but when I called them they said they would have someone call me who "locally markets our product" in a few days. Phillips is farming out. I've been talking with a company named VRI who seems impressive. Any information/suggestions would be greatly appreciated...want to get this done now. Thank you.
Good luck,
Carol
I'd suggest calling the Northeastern Illinois Area Agency on Aging's Senior Information & Assistance department (815) 939-0727. While they might not be able to recommend a particular company, they should be able to give you some information on local companies, prices, and advice on how to choose a system. In general, my advice would be to find out:
1. If they offer no-contract services (often, the monthly amount with a contract is less than a month-to-month, but if your loved one passes away or moves into a nursing facility before the contract is up, you have to keep paying)
2. Compare costs- Are there set-up fees? Is it contract or month-to-month? Are there cancellation fees?
3. Do they have a 24-7 call center?
4. Do they offer different products such as different types of buttons (automatic fall sensing, bracelet, necklage, medication dispenser systems-and the differences in cost)?
5. How and how often do they test their system? Is there a back-up in case of power outages?
6. Does the system require a phone line or can it be wireless?
7. Do they offer a money-back guarantee or a free trial period?
Hope this helps!