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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
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Thank you for all your suggestions. I'm not there anymore. She freaks out every now and then. I just happened to be there at the time.Her Mom says that's the way she use to be too,and she doesn't like the way it looks,but lives with her so her hands are tied. I didn't receive an apology, so I didn't see any reason to be there anymore. I believe a simple apology would have made a world of difference for my desire to stay or go.
Exactly Jessebelle, taking the higher road and trying to understand the client's daughter would be optimal. She obviously is someone who needs an "EGR" attitude by others. (Extra Grace Required).
I imagine that there is a lot more going on with her than a dirty dish. It may have just been that final thing that set off the tirade. An example of this type behavior could be if a person had a wreck on the way to work, then hobbled the car in to work to find someone had gotten their parking place. They were late, so the boss docked their pay and wrote them up. Then they drove home with heavy traffic. When they got home they saw there was a dirty dish on the counter, so the yelling begins. The family wonders what in the world -- it was just a dish. They didn't know that that dish was sitting on a whole background of things that had pushed the person to the edge. Do you know why the daughter could be so tense? I can think of a couple of things right away. Maybe it is best to wash the dish and not take it personally if it is the appropriate thing to do.
As a caregiver, you will be viewed as the family's employee also. Keep stressing that you are there for your client, no matter who pays you, and stand your ground.
Apologize for any errors and explain you are not familiar with their routines. Do this when the crazy lady calms down. Then tell them you will not be able to have your client upset by her family's issues. However, do not become a groveling, cowering, apologizing wimp because this will bring more rage upon you. Wow, the daughter does not understand the concept of making the punishment fit the alleged crime? She is on drugs, mentally ill, or a narcissist? Don't spend a moment wondering if you will be fired over a dish, because you most likely will be fired over a whim. So stand strong! Respect is taken, not given.
If you can, carry this concept in your mind: "If not me, you will be dealing with answering to APS for abuse". If that fits, but you don't have to say it.
Then, if this hurts you, causes you distress, report it to your agency (if there is one). If you are privately employed, and cannot ignore or avoid her, take a few days off. Consider returning to protect your client. Alternatively, consider sending in a tougher caregiver than yourself.
No one needs this at their job, and you are an adult. You don't need to be whipped into shape, broken, or walking on eggshells. Protect yourself.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Keep stressing that you are there for your client, no matter who pays you,
and stand your ground.
Apologize for any errors and explain you are not familiar with their routines. Do this when the crazy lady calms down. Then tell them you will not be able to have your client upset by her family's issues. However, do not become a groveling, cowering, apologizing wimp because this will bring more rage upon you.
Wow, the daughter does not understand the concept of making the punishment fit the alleged crime? She is on drugs, mentally ill, or a narcissist? Don't spend a moment wondering if you will be fired over a dish, because you most likely will be fired over a whim. So stand strong! Respect is taken, not given.
If you can, carry this concept in your mind:
"If not me, you will be dealing with answering to APS for abuse".
If that fits, but you don't have to say it.
Then, if this hurts you, causes you distress, report it to your agency (if there is one). If you are privately employed, and cannot ignore or avoid her, take a few days off. Consider returning to protect your client. Alternatively, consider sending in a tougher caregiver than yourself.
No one needs this at their job, and you are an adult. You don't need to be whipped into shape, broken, or walking on eggshells. Protect yourself.