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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
We recently put my father-in-law in an ALF. The best advise I can give is to try to talk to the residents and/or their families. Also, visiting on evenings and weekends is a good idea. That is when their staff is at the minimum.
Our experience showed that even though the facility was nice and the people were kind and hardworking (and underpaid), the facility was not able to provide near the services that they advertised and charged for. They talked the talk, but did not walk the walk.
I think these places have high turnover of staff. I would ask how long the director has been there. We went through six directors in five months. This caused a real issue in some of the paperwork that was dealt with. Also, I would ask how many residents there are and what is the minimum number of aides present at any given time. We found out at times like evenings and weekends, there was only one aide for the whole place! Sometimes, it takes 2 people to help a resident!
Also, some family physicians visit ALFs and could have some insight for you, but my best advice is to try to talk to family members of the residents.
Check the state websites also you can check with the local Ombudsman office as they investigate complains for facilities both NH and Al. Good luck to you
You can check out Medicare ratings on Medicare.gov. The Dept of Public Health for your state (CDPH) in California. These should give any complaints lodged against the facility and the overall rating. An "in person" unscheduled visit at off hours should give an idea of care level as well.
The reports soverytired mentioned also includes results of state inspections in my home state. You might also visit on a weekend and ask some of the families coming or leaving a visit how their loved one like it and are they (visitor) satisfied? Understand that no place is perfect so assess what is most important to you and your loved one and focus on that. Good luck
Ask the assisted living facility if you can view their complaint record. There should be a notebook in a public area like the lobby or family lounge with this information.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Our experience showed that even though the facility was nice and the people were kind and hardworking (and underpaid), the facility was not able to provide near the services that they advertised and charged for. They talked the talk, but did not walk the walk.
I think these places have high turnover of staff. I would ask how long the director has been there. We went through six directors in five months. This caused a real issue in some of the paperwork that was dealt with. Also, I would ask how many residents there are and what is the minimum number of aides present at any given time. We found out at times like evenings and weekends, there was only one aide for the whole place! Sometimes, it takes 2 people to help a resident!
Also, some family physicians visit ALFs and could have some insight for you, but my best advice is to try to talk to family members of the residents.
The Dept of Public Health for your state (CDPH) in California.
These should give any complaints lodged against the facility and the overall rating. An "in person" unscheduled visit at off hours should give an idea of care level as well.
Also most states have regulatory agencies that you can get health information.
Visit in the evening when the best people aren't there. If they're still happy concerned staff that's also a good sign.