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By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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I saw this in today's paper and immediately thought of you, Z! The article was about the proposed canonisation of G K Chesterton, the writer, who observed:
"It takes three to make a quarrel; the full extremity of human fury has not been exhausted until some friend has tried tactfully to intervene."
I would suggest you go about it as porcupines are said to make love - very carefully!
The difficulty is the huge risk of something you say being misunderstood or misinterpreted by the resident or primary caregiver.
But your main responsibility is to your client. I hope the stress of the rest of the family's dynamic isn't making your job - not to mention your client - miserable?
I know that when I fell out (BIG time) with my sister in law and brothers, and the incident was witnessed by our respite caregiver who was there at the time, she was brilliant. She didn't discuss the specific problem we'd fought over, but she was hugely supportive.
If the opportunity comes up for you to say positive things about, for example, making a phone call or passing on information, then do. But don't risk undermining his or her confidence and trust in you.
It's incredibly difficult, and I am sorry to remember that people can behave incredibly badly within families. Keep as much distance as you need to.
And do please tell us more, if you'd like to share.
If you are this caregiver, I’m not so sure you should try to mend familial fences. I know it’s very difficult to just step back, but this is something the family themselves need to resolve. Do you have one person you communicate with about the person you are caring for? If so, and if this is the person who hired you, you only need to answer to them. If the person you are caring for is upset about the family disharmony, speak with that person about that as well. Even though your intentions are good, the family may not see it that way.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
"It takes three to make a quarrel; the full extremity of human fury has not been exhausted until some friend has tried tactfully to intervene."
Just something to bear in mind... :)
I would suggest you go about it as porcupines are said to make love - very carefully!
The difficulty is the huge risk of something you say being misunderstood or misinterpreted by the resident or primary caregiver.
But your main responsibility is to your client. I hope the stress of the rest of the family's dynamic isn't making your job - not to mention your client - miserable?
I know that when I fell out (BIG time) with my sister in law and brothers, and the incident was witnessed by our respite caregiver who was there at the time, she was brilliant. She didn't discuss the specific problem we'd fought over, but she was hugely supportive.
If the opportunity comes up for you to say positive things about, for example, making a phone call or passing on information, then do. But don't risk undermining his or her confidence and trust in you.
It's incredibly difficult, and I am sorry to remember that people can behave incredibly badly within families. Keep as much distance as you need to.
And do please tell us more, if you'd like to share.