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Mom has dementia. My sister is her medical and financial poa and signed all required documents to admit her to rehab/skilled nursing after fractured hip and shoulder. Shes resisted therapy off and on. The facility discharged her from PT due to non compliance and never called us to discuss this . I found out 2 weeks later when they told us she was being moved to another hallway to consolidate patients. I questioned PT about her therapy and was told she was discharged 2 weeks prior. Shes since been cooperative with some PT that was restarted at dr orders and they are filing insurance on the PT portion. Now we can't file her Medicare to cover her stay. When asking why I was told my mom signed papers last month stating she no longer was going to participate in PT so they only way Medicare will pay now is if she gets admitted to a hospital for 3 nights then returns as a new admit Im livid. Now we owe $11,000 for her stay . I'm shocked they had her sign that paper knowing she has dementia and never informed us of anything

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For this very reason, when my mom went into assisted living with dementia, my siblings went to court and established a conservatorship for mom. Fortunately, she was willing to do it, so it wasn’t a fight. My brother became her legal conservator. She was no longer legally able to sign a contract.
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Find out the complaints process. Start your complaint to the Manager of the Facility, in writing/email. Document everything.
Hopefully the Nursing Home Manager will immediately review & take steps to remedy. If not, ask who to esculate your written complaint to & keep going.

You are a wonderful advocate for your Mother.
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Something went very wrong here. She was clearly suffering from dementia and her POA signed all her papers. If the POA was not notified this was very wrongly done. You should have been notified she was non compliant and that she would have to be placed in long term care facility, as Medicare will not cover rehab for a non participating person.

You may actually need an attorney to work this out but POA should start with administration and billing. Get all the facts. I think an attorney may be needed.
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Mom can't sign legal papers with a diagnosis of Dementia. My Mom was released from rehab because her Dementia kept her from being able to participate. She returned home.

When your Moms PT was stopped, Medicare also stopped paying. Looks like Mom has been transitioned to Long-term care from Rehab and Medicare does not pay for that. You need to find out why they allowed someone who has Dementia sign off. Was it not in her records? If sister is down as POA, staff should not be talking to you but her. Not sure how you can straighten this out. But for now, if Mom is staying in LTC and has no money, you need to apply for Medicaid.

Your sister really needs to sit down with the director and find out why she was not communicated with. Why they felt it was OK to have Mom, who has Dementia, sign papers when there was a POA. Someone dropped the ball. Hope sister put POA behind her name when she signed the papers.
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Kalamazootx1 Apr 18, 2025
My sister has signed all documents as poa except this one. At no time did they communicate to us mom was being discharged from rehab and going to SNF side. I found out when I asked how her PT was going
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It seems like the NH didn't communicate to the PT that you are the PoA. Not sure if the PT is "in-house" or they are a contracted outside entity. Usually you have to present the PoA paperwork at every separate entity. If the NH has all your PoA paperwork on record and the PoA is active (meaning the criteria has been met, usually 1 official medical diagnsosis of impairment by her doctor) then you should be able to back out of that mess legitimately. Maybe you need to talk to an ombudsman if the NH/PT doesn't see it the same way.
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If M signed the papers, then M is almost certainly the only one who can be liable. “We” are not. If they want to sue M for the money, they will have a lot of difficulty.
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JuliaH Apr 18, 2025
I like this way of thinking, they did the damage to themselves when they had M sign off. They should've known better.
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