Mom has dementia. My sister is her medical and financial poa and signed all required documents to admit her to rehab/skilled nursing after fractured hip and shoulder. Shes resisted therapy off and on. The facility discharged her from PT due to non compliance and never called us to discuss this . I found out 2 weeks later when they told us she was being moved to another hallway to consolidate patients. I questioned PT about her therapy and was told she was discharged 2 weeks prior. Shes since been cooperative with some PT that was restarted at dr orders and they are filing insurance on the PT portion. Now we can't file her Medicare to cover her stay. When asking why I was told my mom signed papers last month stating she no longer was going to participate in PT so they only way Medicare will pay now is if she gets admitted to a hospital for 3 nights then returns as a new admit Im livid. Now we owe $11,000 for her stay . I'm shocked they had her sign that paper knowing she has dementia and never informed us of anything
Hopefully the Nursing Home Manager will immediately review & take steps to remedy. If not, ask who to esculate your written complaint to & keep going.
You are a wonderful advocate for your Mother.
You may actually need an attorney to work this out but POA should start with administration and billing. Get all the facts. I think an attorney may be needed.
When your Moms PT was stopped, Medicare also stopped paying. Looks like Mom has been transitioned to Long-term care from Rehab and Medicare does not pay for that. You need to find out why they allowed someone who has Dementia sign off. Was it not in her records? If sister is down as POA, staff should not be talking to you but her. Not sure how you can straighten this out. But for now, if Mom is staying in LTC and has no money, you need to apply for Medicaid.
Your sister really needs to sit down with the director and find out why she was not communicated with. Why they felt it was OK to have Mom, who has Dementia, sign papers when there was a POA. Someone dropped the ball. Hope sister put POA behind her name when she signed the papers.