I know 1st hand from some caregivers at mom's Memory Care Facility, that many of them are aware and feel as though there are a few caregivers that don't do their job correctly; I'm sure there's a lot of cover your a**ing going on at shift change, when taking over the patients of these lacking caregivers. Meaning, the oncoming caregivers have to do their job/ and take care of what the previous caregivers didn't do in order to take care of their patients appropriately - Whether its their lack of doing all their Caregiving responsibilities or their attitude and condescending tone to their patients or other issues. Why do they not say anything as, these few "not great" caregivers make them all look bad at some point as they are all caring for the same patients. Is there a caregiver code of silence or something?
Formal written complaints from family might be needed before the problems are taken more seriously.