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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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KathyI's profile says that her mother has dementia. Delusions or illusions are common in some types of dementia. In this case I suspect Mom is really hearing actual noises -- the pinging of the heat ducts, branches rubbing the roof, who knows? Or she could be hearing noises that don't exist (audio hallucinations). She doesn't know the source of these noises and she has come up with an explanation that answers that. It may not be possible to talk her out of her explanation of the noises.
I think this needs to be discussed with the doctor who treats her dementia, but it doesn't sound to me like an emergency. It is probably one more symptom of the dementia.
Has she been diagnosed with dementia? If not, please get her to a doctor to get a diagnosis for her problem. 69 may seem young to have dementia, but my mother was diagnosed with Alzheimer's in her early 60's. You need to determine if this is a physical problem or a mental problem. As pstiegman said, if this is a sudden change in behavior, please get her to a ER.
It is very difficult, usually impossible, to talk someone out of a delusion they are convinced of. In general it is best to go along with their ideas, but without encouraging to continue hanging on to them.
You could buy some Mouse-Go-Away powder, (which looks a lot like a package of baby powder with a computer-printed label) and follow the instructions to sprinkle it between the mattress and box spring. This product ensure that any mice leave the same way they got in.
The people on her roof were city inspectors checking for storm damage. Some of them had to go into the attic to check for leaks. They are done now.
In other words, don't argue about the truth of her delusions. Let her know that you are on her side and that she can count on you for understanding, compassion, and solutions.
Then I suggest giving her something else to listen to or something to muffle the usual night noises that she in misinterpreting. This could be a white noise box, a fan, a radio, or a CD player with disks of songs from her youth.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
I think this needs to be discussed with the doctor who treats her dementia, but it doesn't sound to me like an emergency. It is probably one more symptom of the dementia.
You could buy some Mouse-Go-Away powder, (which looks a lot like a package of baby powder with a computer-printed label) and follow the instructions to sprinkle it between the mattress and box spring. This product ensure that any mice leave the same way they got in.
The people on her roof were city inspectors checking for storm damage. Some of them had to go into the attic to check for leaks. They are done now.
In other words, don't argue about the truth of her delusions. Let her know that you are on her side and that she can count on you for understanding, compassion, and solutions.
Then I suggest giving her something else to listen to or something to muffle the usual night noises that she in misinterpreting. This could be a white noise box, a fan, a radio, or a CD player with disks of songs from her youth.