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This is the HIPAA law in action - she needs to sign a form to let anyone else see her health care records. HIPAA language should be written into a health directive, also called a Power Of Attorney for Health Care. If he is asking about financial arrangements, then he'll need to be on the Power Of Attorney for finances - these are two different things. These documents should be put in place now, if they haven't been already. I hope his mother understands the importance of this. Estate attorneys handle writing these documents up - or elder law attorneys.
Good luck,
Carol
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