My father is in Assisted Living. He wears a pendant to call for assistance. The problem is, when he pushes the button, but there is no communication to let him know his request has been received. The wait time can be up to 20 minutes at times. Is this common? I have discussed with Nursing Director. The facility does not seem interested in getting two way communication . I wonder if there is something I could get for him. Maybe a Life Alert and they call the nurses station? I am serious! What have others experienced? Thanks
An alert button can be set up to call someone else before 911. So in the instance of an AL, the desk would be called first and the decision for 911 would be left up to the nurse on duty. I always had Moms service call me first.
Dad would tell me it took some times before anyone showed up, but when I explained the nurse/aides probably had a triage set-up, they were with a resident who had a serious medical condition. Dad understood that and was more patient about the wait times.
I wouldn't be surprised if residents used the medical alert pendant if they couldn't find their TV remote, or couldn't reach for something in a closet, or will there be thunder storms tonight.
As for the 2-way talk system. Unfortunately as one gets older their hearing starts to fade :(