My Mom has "cognitive decline" termed by her Dr, but not termed Alzheimer's. She is on Aricept and Mematine but was living alone and able to take care of herself until what we believe was a fall that she didn't report. She went downhill quickly forgetting to eat and take her meds. We got her to the hospital where she was for three days. She started eating and of course they gave her meds. She went to rehab late today and I don't have a clue as to where to start. Her diagnosis is Failure to Thrive and I know they are going to give her physical therapy. She is miserable, lonely, crying that she just wants to go back to her house. I know others have been through this and just need advice on how to deal with her heartbreak, as well as how to work through the system to get information in a timely manner without being seen as a "bother" to the staff. What should I ask? I already saw and corrected that the hospital sent over a list of meds that included two that she hasn't taken in years. No one had asked me and it just happened that I went to the front intake desk and saw the list. I just got through having to be forceful in the hospital since they were not giving me any information unless I paged the Dr four times before he responded (and that was in three hours - not as if I expected him to respond in 15 minutes), found the nurses were not giving my Mom her glaucoma eye drops at night even though I had gone over her medications with her and an initial Dr.
So, where do I start to be Mom's advocate without becoming an adversary to the staff? I have no clue about the process and everyone seemed to be too busy to take the time with me.
First of all, there's killing with kindness, even if that's not the best turn of phrase here, I'll assume you know what I mean.
Take something for the staff. Donuts, cookies, Starbucks gift cards, whatever you can do.
Email on a weekly basis and ask for reply and updates. It's likely to be easier for someone to respond to you via email than by phone call, and you can cc whoever you need to include.
Definitely, you need to see the list of medications. Get rid of anything that is not necessary. Do people with dementia really need to take vitamins? Is it going to benefit them? Ditto with anything else that is 'extra'.
Show up at various times and look around. Sit with your mom through a meal.
Yes, she is going to be upset. You just the course and be the rock. Visit on a regular basis, bring things that she likes, be upbeat.
Then there is the whole issue of taking care of yourself so you can take care of her.
YOU pay them, not the other way around. Your ONLY concern is your loved one and the loved one's well-being.
Then you start searching for what our loved one needs and you fight and get ugly if you must - but your mother not getting her glaucoma drops is NOT acceptable. You take the fight right up the ladder, even if you must report to the State Board.
As to your mom - sit her down & tell her fairly bluntly that all her crying etc is slowing down her return home as they won't let her go until she has improved to a certain point - you'll have to say that her co-operation is her fastest way home not doing a 'poor me I'm not in my home' routine - I know this sounds harsh but pussy footing around isn't going to help her - my mom remembered things best said if there was anger, humour or shock involved as somehow that stayed with her & she would remember it
It is a fine balance between being a pain & being aware - start by learning a few names of the nurses - if you are pleasant & call them by name then they will respond to you better - by using their name you are showing that you are paying attention to them as people - use a few compliments where it is appropriate to the staff as they will look at you more favourably
Your mom won't be at rehab forever as she'll either improve enough to go back to her own place or go into assisted living - if she goes home then you will have to monitor her food by checking her fridge & if nothing is eaten then there is a bigger issue - after a fall she may have been reluctant to go out to the store for more food so may have been hoarding it 'for when I really need it' & leading to a nutritional decline etc
It won't easy for her nor for you as she may fight assistance or may accept it - always hold out hope for her improvement especially to her as nobody wants to be told that they are permanently restricted - try to think how you would deal with her situation if you were in her shoes - let her know you care & aren't just being bossy
If she hasn't got a POA etc in place now is the time for her to look at things ASAP as after a certain point then she won't be able to & the government can take over - see if you can help her with her finances while she is in rehab by telling her that you need to do the running around until she is able to & then you'll know her whole situation .... however she may down load that on you permanently
Wait your turn, Unless it is an EMERGENCY, wait until conversations/ paperwork is finished (stand slightly to the side where you can be seen) and polietly and quickly explain what you need/want.
Thank everyone for everything they do. It doesn't have to be a big production, just a quiet "thank you". Occasionally commiserate with the staff. Again, it doesn't have to be a production, just "sounds/looks like you are having a rough day".
One other thing I do is help the staff out as often as I can with my loved one. Does he need water? I find out where I can get water, juice, etc. Any non-medical supplies, like tissues, giving directions to new visitors, anything I can do to help out.
All of this goes a long way to helping you be a good advocate for your Mom, you have details and a good rapport with the staff. At this point, they should listen and work with you. If they don't, make waves and also look for a new location for Mom.
I am able to go almost daily, I think I have missed 10 days so far, Too much, yes, but with my wife being bipolar plus partially paralyzed on her dominate side in order to "help" her keep a somewhat positive attitude.
I speak to everyone I see from residents, Dr's, NH staff from the lowest position ( not my opinion ) up to the director I speak to each one with the same level of respect. I let all the employees know that we are colleagues rather than adversaries. I let all of the employees know I respect the job they do and thank them.
However, I am not a pushover, I have had a yelling match with doctors and nurses for mistreating my wife and making poor excuses continually.
Whenever we have a patient care meeting they let us know that we should plan on 10 to 15 minutes. The last 2 took 45 minutes each. I ask questions about everything from food service, activities, showers, to her health care.
You are your Mom's advocate and you are the one to stand up for her.
Take one day at a time. Although she may not be able to return home, that remains to be seen and she needs to be motivated to improve as much as possible. Check the details of her insurance because there may be stipulations concerning leaving facility and for how long, but I used to take my parents out of facility for a specialist doctor's appointment. We always included a snack or lunch in that outing (provided they could tolerate it) and that time out was the best medicine. Better than a cold tray back at rehab. If food isn't right, taking a longer, scenic drive back can be so calming.
I'm afraid there is no way to potentially avoid upsetting staff whether it be medical personnel or aids. I always try to watch my tone, but I found I have to be firm, repeat myself often and go up the ladder if my concerns for my mother are ignored. I've done this at the hospital, rehab, assisted living and now the nursing home. I HATE having to constantly be the one doing this, but who else is going to be my mother's advocate?
I hate confrontation of any sort, but I'm starting the 5th year of this with no help from siblings (hence my moniker for this site), so I'm just plodding on with the help of my own counselor & antidepressants.
I do recommend heaping praise and thanks to those who do listen & assist in your mom's care...even if they were the ones causing the headaches in the first place.
You also might want to seek counseling for your mom. It's covered by medicare.
I wish you the best.
helps memory a little but once it's discontinued for whatever reason the result is rapid mental decline. God bless you and yours.
I think the key is in your first sentence- advocate. I believe that taking care of your mom is definitely in the will of God. I found that keeping a notebook, writing everything down and keeping it organized and detailed... with “next steps or questions” was a huge help to me. It is a huge plus for your mom that any institution staff see you there and keeping abreast of her and her situation - (by the way, way to go on the two medications!)
When my mom was in a SNF rehab, I spoke with the Dr on staff, nurse manager and the caregivers regularly... asking questions and getting clarification on things. They are busy, but it’s important to stay on top of what is going on with mom’s care, otherwise, I don’t think it’s good. For me, I focused on her physical therapy, nutrition, and daily care. For instance, what do they cook/palatable for mom/can she eat, staying hydrated, having something in her room to encourage her and keeping her comfortable (sufficient blankets and pjs from home), and her activities .. No worries regarding being adversarial. Just establish communication with staff.
Regarding heartbreak, I hear you and I struggled with that! It was so hard on my mom as well as me. My 92 yr old mom was hospitalized and right afterwards, ended up staying in a SNF for three months for rehab. I would break it down to smaller pieces.. encouraging your mom by telling her to take things one day at a time and when you see her improve in ANY area, encourage her in it. We cannot lop out large chunks of time and know what will happen next. None of us can.. just do your best and the Lord will honor that. He is the biggest advocate in this- you just show up and watch Him! I prayed for you- that He would encourage you and your mom, and place the right staff and people in your path! Many blessings to you in this journey. You are not alone and are among many who understand and applaud you along the way!!
Mom's in rehab now and I have to say, they are genuinely interested in doing what they can to help her get well. So they seem to welcome suggestions or questions much more than the hospital did. You mentioned memantine and Aricept and that was one of the first things the NP asked me about as my Mom also took both. The NP "had a heart attack" (her words) when she saw Mom's med list and said it was no wonder she was falling. Mom was taking other meds too but the NP suggested stopping the memantine immediately and possibly discontinuing the Aricept at a later date as I told her she had trouble adjusting to both meds. This is the first time in months that my Mom's personality seems to be coming back - yes, she still has major cognitive issues, but she is finally accepting that she can't live on her own anymore and isn't fighting us like she had been.
Like you said, everyone always seems very busy in these facilities and it's not always easy to voice your concerns. But there should be a case manager for your Mom who you can call to either set up a meeting or talk to about the things you are questioning. As others suggested, having a care team meeting is also helpful to meet all the people involved and get your questions answered. Best of luck to you and your Mom - I hope things work out for you both.
Tell your mom you're here to support her in any way you can. That we will 'figure it all out', 'I'm here with you', 'I love you', etc etc.
Reassurance, reassurance, reassurance. And hugs, lot of hugs (if you guys are like that with each other). Reassurance and physical touch.
Are you her legal Medical POA? Introduce yourself that way if you are (if you aren't, it should be ok anyway)
Go to the HEAD nurse and tell her the medical things....she can get it changed in the system.
Then go talk to a Social Worker about your mom's situation. Their job is get people out of the hospital asap. They cannot force her out unless you have a place for her to go IF you are moving out of her home.
You ask her what your options are....
Be calm, KIND, and kept it short....and thank them for 'all that you do'.
Appreciation always helps.
All the best to you and mom!
When I was born the doctor went to the wrong hospital and a nurse delivered me!
This is hard. Harder than you can imagine but you will prevail.
Often with dementia, you have extremes due to personality changes inherent in the disease. Some have the crying. Some have profound anger and aggression. I don't know which is worse. My heart goes out to,you and your brother.
Come to grips with the fact that psychotropic meds may be necessary. My mom very angry very aggressive. Abilify has made HUGE difference. Yes. Seroquel, Abilify, respiridal come with black box warnings about using in elderly with dementia. But it is about quality of life.
You want a care meeting. Both you and brother need to be present.
You sound like a really good advocate. You can do this. Hard. But you can.
My mom was in the failure to thrive thing too. I have an idea what you are going through.
Your mother feels lost and scared. She’s your mother and this is very personal and hurtful to you, but her reaction is not unusual. She will accustom herself to the situation. Things won’t be sunshine and roses, but if you keep things upbeat and cheerful, it will make things easier on her. If you feel sad and teary, wait until you leave her presence to give into your emotions. Tell her she can come home when she feels better and the doctor says she can leave.
Good luck. Hugs and God bless...we’ve all been there.
Take a notebook in and take down notes and names. Watch her Med list like a hawk! As you’ve already found is a huge potential screw up.
Hopefully you already are on her HIPPA list and POA?