My mom has dementia and is 93. she was becoming upset because her parents had not been by to visit her in long term care. her Mother died in about 1973 so it isn't something new but she thinks i was keeping something from her which no one on the family did. i told her they couldn't come to visit but people at the care facility said I should not have done that.
What did the folks at the care facility think you should do? Because the 'rule' is, don't try to correct the person.