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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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I'm a caregiver with an agency called Visiting Angels, St. Louis Missouri. We do these types of things regularly. Check if you have these type agencies. Or uf there is a caregiver match service that covers your area.
It is extremely normal for someone to be there for a procedure such as this and most places prefer that person to be a family member. They do this for a number of reasons.
Sorry to hear you're having problems with transportation. Have you asked the hospital if they have any interns who would like to make a little extra money? I know interns in hospitals don't have a lot of extra time, but it would be very convenient and this would give him or her time to study etc.
For a colonoscopy they give you sedation so you aren't aware of what is going on and don't remember any of it. Some people react differently to such sedation - some come out of it very fast and others remain in varying degrees of "loopiness" for a few hours or so. Requiring a driver to remain on the premises is just a precaution because some people would send their driver away and attempt to drive home alone. It might work but they could be a hazard to themselves and others and the clinic would be responsible for any damage/injury. We all know that a drunk doesn't realize how badly he is driving - the same with a person still under the effects of sedation. You know how lawyers work - the clinic is perceived as being "rich" so they would receive a big $$$fine. This procedure is common anytime the patient is given sedation - I've had the same thing with dental surgery.
I do have friends and family who would normally drive me, but this was very short notice and nobody was available. I was lucky to get this fast appointment (a cancellation) and didn't want to wait until the next available one, which would have been in July. A long wait with stressful symptoms.
Thank you everyone for your suggestions. One more good thing came from my search and that is finding this site. Being 75 years old, living alone, and missing one leg there are many things on here I can relate to now and will even more in the not-too-distant future.
I finally located a ride - in the Portland, OR area Metro 1 is the place to call. They provide medical transportation and can accommodate wheelchairs. Since they are "paid" transportation they are not required to remain throughout the entire process. A time is agreed on for them to return to pick the patient up. Paid transporters are exempt from the "wait" requirement for obvious reasons. They do charge, however, so it depends on how badly you need/want the ride. An EMT "in training" is the driver.
Molly, I suggest you put up a flyer at your local Senior Center, as they often have people who enjoy working with and helping out Seniors.
I often see flyers for people advertising their services for household and garden needs, Senior companionship/ sitting, aides and assistance, and All Sorts of helpful things.
Make sure you check to see that the person you hire has a valid drivers license and insurance!
Jessie, I realized that after I commented. I did take my dad for colonoscopy, but I didn't have to stay with him in any recovery room post-procedure.
Thing is - if this is the role they want the driver/attendee to play, that's much more than just transportation, it seems.
Molly, good luck. I think if you could find a reputable board/group on Facebook that's local, or advertise in your local craigslist "gig" or "labor" want ads, you could find someone to help you out with this.
When my husband had his colonoscopy/endoscopy I was in the recovery room with him. His O2 sat level kept falling, so I would have to get him to breathe. Anesthesia affected him like that anytime he had it. Things like this are probably why they want someone to be with them in recovery.
I think this is more a rule for colonoscopy. If during the colonoscopy - which is pretty straightforward sedation - they find polyps, then they will go ahead and routinely snip them. But it then goes from a test to a procedure. You'll get a bit more sedation & will have longer time in recovery.
If your colonoscopy is like ours was, the clinic or hospital will want your driver / companion to be in the recovery area with you. Procedure maybe 20 min to an hr or so if there's snips. Then you go into recovery phase 1 maybe 20 minutes with a tech or RN; then they will ask your companion to be in the recovery cubby with you where you are for recovery phase 2 where you will be monitored and then released. Like they will ask you to spell your name and say why you are there. Could be an hr or could be 3 hrs.
It's more that you need someone that your ok with to see you on a more intimate level and can deal with someone they don't know well. Honey your gonna be really "gassy". I'd really try to get & pay someone who is a member of your church or lives in your neighborhood who has had a colonoscocpy rather than a total stranger. Have them bring iPad.... Or book on tape.....
For us, they would not process hubs beyond reception area till I got there (I was parking car). Some places do them "live" so you can watch procedure, if you want to.
Also try to go to the grocery store ahead of time & get a few easy meals, like those microwave rice single servings or single serve soups & some carbonated drinks. You'll be gassy for about a day, but other than that no pain or cramping at all for us.
"remain on site until you leave." That's a weird one. If someone is there to take you home, why do they care if they're in the waiting room (or outside in a car) for the entire appointment? That's asking too much, in my opinion. Is your ride going to be weighing in on your 'scope procedure? No. So why do they have to be there the whole time?
I re-read your comment. So the office has been clear that your driver can't leave. I've never heard of someone being required to sit through someone else's entire appointment. I've taken my dad to a couple hundred appointments in past several years and I would often step out for food or *whatever* once he was "in the back," in a room, if I wasn't needed.
A local neighborhood board/page on Facebook or craigslist might be helpful here. You could advertise your need and ability to pay, but be wary of total strangers, 'course. I've personally had very good luck hiring several different strangers from off the Internet to help me with projects over past several years. Vast majority of people who would respond to an ad for ride services would just appreciate the opportunity to make a little extra money, and you might make a new friend in your community.
If no friends are available, I might call a local college to find out if they have a jobs office. This would be perfect for a college student who has no classes during this time period.
Molly, do you have a friend who can accompany you?
When I've had colonoscopy especially, I've always thought of this as a two part instruction, i.e., we need for there to be some here during the procedure who can responsible for you if there is a problem, and also, we need to know that someone is taking you home.
If you have a friend or companion who can go with you in a cab, that person can wait with you and call an Uber or taxi afterwards.
Talk to the scheduler also about this difficulty and see if there is a way around the "no cab" rule.
Thank you for your answers. I got this appointment Friday afternoon due to a cancellation but that didn't give me enough time to find transportation. I will try more Monday and hopefully find help. I do not qualify for any government aid - I am able to pay but don't know who to call. I will try Agency on Aging and hope they can help. I need this test a.s.a.p. so I hate to postpone it if I don't have to. I will post my solution so others might benefit from what I eventually learn. Thanks again - I appreciate your help.
It is for a colonoscopy, and they specify we cannot use a bus or taxi, and a driver must remain on site until I leave. They make it hard for someone like me. I am alone, can well afford to pay for transportation, but cannot find it. I don't know if a Uber driver will wait but I will check on that. It is a good idea that I hadn't thought of. Thank you.
Have you tried Uber? Taxis? Transportation from your town or county governments? I've even seen notices in my church posted by folks such as yourself looking for someone to provide occasional transportation services.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Sorry to hear you're having problems with transportation. Have you asked the hospital if they have any interns who would like to make a little extra money? I know interns in hospitals don't have a lot of extra time, but it would be very convenient and this would give him or her time to study etc.
I do have friends and family who would normally drive me, but this was very short notice and nobody was available. I was lucky to get this fast appointment (a cancellation) and didn't want to wait until the next available one, which would have been in July. A long wait with stressful symptoms.
Thank you everyone for your suggestions. One more good thing came from my search and that is finding this site. Being 75 years old, living alone, and missing one leg there are many things on here I can relate to now and will even more in the not-too-distant future.
I finally located a ride - in the Portland, OR area Metro 1 is the place to call. They provide medical transportation and can accommodate wheelchairs. Since they are "paid" transportation they are not required to remain throughout the entire process. A time is agreed on for them to return to pick the patient up. Paid transporters are exempt from the "wait" requirement for obvious reasons. They do charge, however, so it depends on how badly you need/want the ride. An EMT "in training" is the driver.
I often see flyers for people advertising their services for household and garden needs, Senior companionship/ sitting, aides and assistance, and All Sorts of helpful things.
Make sure you check to see that the person you hire has a valid drivers license and insurance!
Thing is - if this is the role they want the driver/attendee to play, that's much more than just transportation, it seems.
Molly, good luck. I think if you could find a reputable board/group on Facebook that's local, or advertise in your local craigslist "gig" or "labor" want ads, you could find someone to help you out with this.
If during the colonoscopy - which is pretty straightforward sedation - they find polyps, then they will go ahead and routinely snip them. But it then goes from a test to a procedure. You'll get a bit more sedation & will have longer time in recovery.
If your colonoscopy is like ours was, the clinic or hospital will want your driver / companion to be in the recovery area with you. Procedure maybe 20 min to an hr or so if there's snips. Then you go into recovery phase 1 maybe 20 minutes with a tech or RN; then they will ask your companion to be in the recovery cubby with you where you are for recovery phase 2 where you will be monitored and then released. Like they will ask you to spell your name and say why you are there. Could be an hr or could be 3 hrs.
It's more that you need someone that your ok with to see you on a more intimate level and can deal with someone they don't know well. Honey your gonna be really "gassy". I'd really try to get & pay someone who is a member of your church or lives in your neighborhood who has had a colonoscocpy rather than a total stranger. Have them bring iPad.... Or book on tape.....
For us, they would not process hubs beyond reception area till I got there (I was parking car). Some places do them "live" so you can watch procedure, if you want to.
Also try to go to the grocery store ahead of time & get a few easy meals, like those microwave rice single servings or single serve soups & some carbonated drinks. You'll be gassy for about a day, but other than that no pain or cramping at all for us.
I re-read your comment. So the office has been clear that your driver can't leave. I've never heard of someone being required to sit through someone else's entire appointment. I've taken my dad to a couple hundred appointments in past several years and I would often step out for food or *whatever* once he was "in the back," in a room, if I wasn't needed.
A local neighborhood board/page on Facebook or craigslist might be helpful here. You could advertise your need and ability to pay, but be wary of total strangers, 'course. I've personally had very good luck hiring several different strangers from off the Internet to help me with projects over past several years. Vast majority of people who would respond to an ad for ride services would just appreciate the opportunity to make a little extra money, and you might make a new friend in your community.
When I've had colonoscopy especially, I've always thought of this as a two part instruction, i.e., we need for there to be some here during the procedure who can responsible for you if there is a problem, and also, we need to know that someone is taking you home.
If you have a friend or companion who can go with you in a cab, that person can wait with you and call an Uber or taxi afterwards.
Talk to the scheduler also about this difficulty and see if there is a way around the "no cab" rule.