How do you handle a neighbor who comes to your house several times wanting to pay a bill and has be told she has no money till check comes. I have an elderly neighbor who comes down to my mothers house 4 or more times a day asking to use phone to straighten out a phone bill and the problem has been resolved and she will have o money to pay for several days yet she comes back wanting the same thing to call sevral times a day to get her phone back on and will not take no for an answer who do you contact to help this woman she lives alone.
She didn't understand what I had done for her.
Use the words VULNERABLE ADULT with COGNITIVE DECLINE when you talk to any kind of social services person. I did call APS on my mother (anonymously), they visited, and she showtimed her way through it and they did not find her in need of services. Her house looked like a bomb had gone off in there, the rotten food stank to high heaven, as well as the piles of pee-soaked clothes she could no longer get in the washer. Your results will vary by county and county budget for this kind of thing. A lot of these services have been cut way past the bone in recent years, and the county simply doesn't have the ability to save everybody anymore. Especially counties without a wealthy tax base. It's wrong, but that's the way it is.
You might also see if your county has a social services department; a social worker might be able to help.