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By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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My mom has told me she is afraid of her, and she is under investigation for misuse of mom's SSI benefits, won't take her to medical appointments, and my mom has been having more bruising on her body. They allowed her to even answer for mom at times.
I was reported to APS by my twisted sisters for financial exploitation. You have not said how long ago you reported. Of course, there was nothing going on where I was doing any sort of abuse financially or otherwise. When the investigator left the house that day he apologized and told me the reports were nothing but vindictiveness and spite and that wished he had more calls like that. These investigators see crazy families and all sorts of abuse on the incapacitated all the time.
They have many serious cases that need immediate attention. It took about three months to close the investigation because of serious allegations that were true and required immediate attention. Twisteds were very angry with the outcome so continued their pursuit of me in the courts with a guardian and conservator appointed by the court for full audit of financials and care quality. Even with pros checking in on the situation regularly, no problems were identified.
Try not to get as determined as my twisteds were. They came out looking like fools after spending about 125K of mom's money. It is very hard to be the one on the outside looking in, something that those that do not provide the care will ever understand. There will always be something they do not agree with and suspect something just is not right. But, that is not at all always the case.
Hestersue, sometimes APS gets it wrong. So you have to send a letter that addresses your concerns and ask them to please send seasoned investigators to protect your mom. Make sure and make it very clear that she is afraid of your sister and they might as well not come out if they won't interview them separately.
I truly hope for your moms sake that they get to the truth and protect her. I am so sorry that she is going through this stuff at the end of her journey.
How do you know sister answered for Mom. I would think they would have been questioned separately in different rooms. If sister did answer, the caseworker may not have really listened. I meant, why would u allow the abuser to answer for Mom. It defeats the whole purpose of the investigation.
I was also in the room,and stayed quiet,,and everytime i tried to voice a concern,i was shut down cuz.im not her poa,They were there for about 20 whole minutes,did not ask for proof of anything and said they would not be getting involved,im so disgusted with the way it was handled,ive called the regional APS .so now tomorrow i have to call the superviser of the agent that came and tell her the way it was handled.,Any advise?
Elders get bruising. I am one. I know. At 78 I bruise very easily. You have made a few posts now. HesterSue, I believe you are the one who made the report to Adult Protective Services? They will have your report and yes, they will investigate, and part of that investigation is to speak with Sister, to ask to see her records of SSI expenditures. To visit the home, to interview your Mom alone, and your Sister alone. I am afraid that without your Sister's side of things none of us can know what the situation really is at all, or even make a wild guess. If you have reported physical and financial abuse this will now be investigated. You will have to accept the outcome. I think, if you do not, you will not be allowed to visit your Sister as she cares for your Mom. Try to be supportive. Sibling wars never go anywhere. Your Sister has taken on a monumental job. Offer her respite, shopping, cleaning, whatever you can help with and watch how much better things will get, would be my guess.
The caregiver is also interviewed during an investigation. May be answering some of the same questions mom is asked. Normal process. Was it you that reported to APS?
The process takes time. And frequency of caregiver answering for mom would also be a consideration in any findings.
I did not answer any,i was not even able to ask why we were allowed in the room,because im not poa,i was shut down everytime i tried.they even had ME leave the room so they could talk to them alone
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
They have many serious cases that need immediate attention. It took about three months to close the investigation because of serious allegations that were true and required immediate attention. Twisteds were very angry with the outcome so continued their pursuit of me in the courts with a guardian and conservator appointed by the court for full audit of financials and care quality. Even with pros checking in on the situation regularly, no problems were identified.
Try not to get as determined as my twisteds were. They came out looking like fools after spending about 125K of mom's money. It is very hard to be the one on the outside looking in, something that those that do not provide the care will ever understand. There will always be something they do not agree with and suspect something just is not right. But, that is not at all always the case.
I truly hope for your moms sake that they get to the truth and protect her. I am so sorry that she is going through this stuff at the end of her journey.
You have made a few posts now. HesterSue, I believe you are the one who made the report to Adult Protective Services? They will have your report and yes, they will investigate, and part of that investigation is to speak with Sister, to ask to see her records of SSI expenditures. To visit the home, to interview your Mom alone, and your Sister alone.
I am afraid that without your Sister's side of things none of us can know what the situation really is at all, or even make a wild guess.
If you have reported physical and financial abuse this will now be investigated. You will have to accept the outcome. I think, if you do not, you will not be allowed to visit your Sister as she cares for your Mom. Try to be supportive. Sibling wars never go anywhere. Your Sister has taken on a monumental job. Offer her respite, shopping, cleaning, whatever you can help with and watch how much better things will get, would be my guess.
The process takes time. And frequency of caregiver answering for mom would also be a consideration in any findings.