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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
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V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Her early onset dementia, impatience and previous 2 failed attempts due to cold lab and ultrasound machine default has caused her distrust to spike. This is a very well known hospital that just doesn't have the dots connected. Help!
I understand your concern. I don't know much about the ultrasound machine, but I do the MRI. Make sure you tell them she has issues with claustrophobia. They treat you differently if you have that problem. Make that clear so she gets the special treatment AND make it clear that she has dementia. They should know how to address that.
I was very anxious when my cousin, who has dementia, had hers. She did wonderfully. I was shocked! The doctor prescribed her 10 ml of valium to take just before she left AL for the hospital. I filled out a short amount of paperwork at the hospital, including a request for music type. She loves Contemporary Country, so that's what we picked. Once she's in the machine, they will play that music for her.
I explained to her that there would be a loud knocking noise, but to ignore it and listen to the music. I was afraid she would forget to do that though. They will talk to her during the procedure and continually comfort her and make sure she's okay.
The staff was great. They were so helpful, kind, and reassuring. She felt comfortable with them and she had no issues at all.
She went through this with an MRI of her brain and then a CT scan of her belly. I would try to stay calm and perhaps she will pick up on that. Also, the staff told me that if a person cannot tolerate the test on their own, they can sedate them with mild sedation, so I would discuss that option in advance.
ALSO, there are OPEN MRI machines that are supposedly easier to tolerate, but even though I was told this one hospital had one, it really wasn't. lol i'm not sure why they misinformed me. However, you might try to locate one if you mom has a problem with claustrophobia.
You might see if there are other MRI/Ultrasound facilities in your area and speak with them prior to the appointment to discuss your concerns and her needs. If there is no other facility in the area, try contacting the patient ombudsman at the hospital (or patient social worker) to discuss your dissatisfaction with previous experiences. If gel is used in the ultrasound, ask them if it is possible to warm it first (this can be done for some ultrasounds but not all).
Check around to see if there are any separate imaging centers that offer MRI's and ultrasounds. Sometimes those smaller centers offer more personal attention. Oh, it doesn't matter how warm one dresses, one would usually need to undress and put on a gown. Knee socks are ok to wear if legs aren't being scanned :)
When I went in recently for a MRI it wasn't the old fashioned tube type machine where your whole body is placed in the machine...... but a very small donut shaped machine that was place in the area of the body that needed the imaging. It took only minutes but had to hold my breath for quite some time several times over [don't know if someone really elderly could do that].
The room was cold, which is normal, the tech automatically placed a nice warm blanket over the part of my body that wasn't been scanned, before the scanning started.
My mom had an MRI very early on in her dementia diagnosis. She had never had one, doctor said she didn't need to be medicated. She was a mess when she came out. Would never put her thru thst again
I guess it depends on the person and the stage of dementia they are in. For some reason, my cousin's state of mind was fine with the MRI. I over thunk it. In fact, she was intrigued with it. When she came out she talked about how she didn't know what this and that was. She had questions and found it interesting. I was so surprised.
A lot depends on the staff and the day too. While my cousin did well one day for the calm and comforting MRI staff, she burst into tears trying to get onto the examination table months later at her primary care office. You never know what the day will hold. I hope it does work out for you, because they really can tell alot with the MRI. It reassured me that she didn't have a brain tumor or fluid, etc. It answered some questions and we were at peace with that.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
I was very anxious when my cousin, who has dementia, had hers. She did wonderfully. I was shocked! The doctor prescribed her 10 ml of valium to take just before she left AL for the hospital. I filled out a short amount of paperwork at the hospital, including a request for music type. She loves Contemporary Country, so that's what we picked. Once she's in the machine, they will play that music for her.
I explained to her that there would be a loud knocking noise, but to ignore it and listen to the music. I was afraid she would forget to do that though. They will talk to her during the procedure and continually comfort her and make sure she's okay.
The staff was great. They were so helpful, kind, and reassuring. She felt comfortable with them and she had no issues at all.
She went through this with an MRI of her brain and then a CT scan of her belly. I would try to stay calm and perhaps she will pick up on that. Also, the staff told me that if a person cannot tolerate the test on their own, they can sedate them with mild sedation, so I would discuss that option in advance.
ALSO, there are OPEN MRI machines that are supposedly easier to tolerate, but even though I was told this one hospital had one, it really wasn't. lol i'm not sure why they misinformed me. However, you might try to locate one if you mom has a problem with claustrophobia.
When I went in recently for a MRI it wasn't the old fashioned tube type machine where your whole body is placed in the machine...... but a very small donut shaped machine that was place in the area of the body that needed the imaging. It took only minutes but had to hold my breath for quite some time several times over [don't know if someone really elderly could do that].
The room was cold, which is normal, the tech automatically placed a nice warm blanket over the part of my body that wasn't been scanned, before the scanning started.
A lot depends on the staff and the day too. While my cousin did well one day for the calm and comforting MRI staff, she burst into tears trying to get onto the examination table months later at her primary care office. You never know what the day will hold. I hope it does work out for you, because they really can tell alot with the MRI. It reassured me that she didn't have a brain tumor or fluid, etc. It answered some questions and we were at peace with that.