I connect over Zoom each day with residents of a large Assisted Living Facility as part of the AL's engaged-life program. From my questions I learn what their needs are and things that could be obtained for them fairly easily. For example one religious Christian woman is interested in hearing Bible lectures and would benefit from a TV (she's not computer-comfortable).
I wonder if these needs could have come up earlier with on-going check-ins by a social worker. Do large AL's provide SWs or are they hired separately by the resident's family?
Most people in ALs have family members who help them by bringing in what they need or want. Some residents drive. So can come and go.
With this lockdown, family probably cannot visit. Maybe they drop off what the resident needs? So take that into consideration. The woman without a TV seems odd to me. My Mom had a small flat screen in her room. Our church has and has had online services. This you may want to ask the Administrator about.
Your problem here is ALs ratio, aides to residents, is lower than a NHs would be. In a NH most of a residents needs are met. They are provided their toiletries. Meals, snacks, water and medications. Depends are provided. If they have no family or money, even donated clothing is provided.
So as things are now, the ALs basic needs are met. How they are handling personal needs, you may want to ask about that.