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In the case of my roommate at the facility, yes.
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Reply to cover9339
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If the PoA is active (due to the incapacity of the resident) then yes definitely. The non-PoA has 0 authority.

From my own personal experience, what motivates better care is PoA diplomatic and supportive involvement (never contentious), getting to know the immediate staff better, and good communication. From my MIL's funds we make sure her regular tenders know they are appreciated.
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Reply to Geaton777
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How exactly would a MPOA have any power to change how a nursing home functions?

The MPOA DOES have some powers to check medical records and etc. But very little real power until a medical entity comes to them for guidance, often about heroic measure to be taken or withheld.

If you give us specifics we may be able to help. Otherwise this remains a bit obscure and difficult to discuss with you, because we've no idea what problems you are finding.

Whatever problems are occurring are most likely institutional. You may have the right/ability to change institutions, but in general, the care of the elderly is often fraught with problems and complaints. It is quite an imperfect thing.
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