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We have 10 hours of free home health care, but yesterday the girl started causing problems. She had been gone for a few weeks while the program was renewing, this was her first day back. Mom was having a worse day than normal so she called her company and they called the agency that gives us the free hours and almost lost our 10 free hours. The hospice nurse had to call and fix it. No mom doesn't need 2 people all of the time, she was just having a bad day. The hospice nurse had just been out the day before and knew how she was doing. Everyone else moves her just fine by themselves. She only weighs around 88 pounds.
We used to have to get up somewhere between 3 to 6 am to take her to the bathroom. Mom is now at the stage where she sleeps longer, and no longer gets up to go to the bathroom. She doesn't move from the time someone puts her to bed until they get her up in the morning. The girl got nasty with my sister in law because when she got her up she had a wet diaper. That should be pretty standard for an end stage dementia plus cancer patient to not make it to the bathroom all of the time.
We have enough stuff to deal with. Nobody feels like dealing with a rude snotty aide.

You mention the agency. I almost think that this agency, while it may work on governmental programs, likely would be the same agency you would use if you were hiring on your own? Unless you would just hire someone kind of "off the streets" and not vetted by any agency, and do checking on them for yourself, or hire someone trusted already by a friend.

Quite honestly, I would say not to look a gift horse in the mouth. Because care is so expensive. I can't know if this is the tip of the iceberg and you have constant problems with them, but if this is the only thing to crop up I think I'd let it go, myself.
Only you can decide.
I know the government will be only too happy if you say "I don't want your free help!" Know what I mean? Or rather, and in truth, they won't care one way or another. Just don't shoot your own foot until you really think it out and know you just aren't acting on the spur of the moment.
Best out to you, C.
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Reply to AlvaDeer
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If you are having a problem with 1 caregiver does not mean that you would have problems with all of them Ask the agency to replace the caregiver with another.
OR..(playing the devils advocate here)
We all have bad days, you say it was this persons first day back after a few weeks away. Maybe give her a break and see what happens in the next day or two. THEN if the problem persists ask for a replacement.
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Reply to Grandma1954
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I know that the clients I have helped in the home are so much happier with me than the places they got sent to help . I think it’s because most people that look to help in home really are there to help people . I know that myself and a few others I know don’t have to work at all so we do it just as a little side money and just love to help people . So we tend to work harder and are more caring in my opinion . I used to work for visiting angels and I do not like it and some were good at their job and some just were there to make a buck . But if you hire yourself just make sure you do a background on them . And the pay is in most area a dollar or 2 more than min wage .. 😉
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Reply to Trixipie
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You do get an aide from Hospice don't you?

I would have told this aide, part of your job is changing diapers. Ask for another aide.
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Reply to JoAnn29
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