My Mom is at an assisted Living Facility in CT. The facility tells me for the outside Care Providers that come into the Facility (The podiatrist, Her Primary Care Dr's PA, the Clinical APRN, etc), that it is The responsibility of those providers to notify me of visits to my mom.. I have spoken to other facilities and it seems that the outside providers only contact the family if there something especially wrong, a drastic change in diagnosis or if their is a specific reason the family member needs to speak with them directly. That for normal visits from these providers, the Facility's staff should be the me. Can anyone tell me of their experience. It is very frustrating for me as I am not getting notified by anyone..
I use the Mental Health provider the Facility urged me to use for my Moms Dementia, they have an APRN that comes in (again on some schedule they have with the facility) and visits Mom in her room, The APRN assess Mom and prescribes or adjusts medicine as needed. But again I have no idea when The APRN is there, I just get a bill in the mail from the Mental Heath office.
If these were providers I was bringing in then of course I wouldn't expect it to be the facilities responsibility..