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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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Does she have dementia? Has she been declared incompetent? Have you visited before and your visits upset her?
Generally, if she is competent she is allowed to make her own decisions about who visits her. She could tell the facility that she doesn't want visits from you, and I suppose her children would try to enforce that.
If one of her family members is her legal guardian that person could control who visits her.
Someone with Medical or Legal POA does not have control over her person, meaning they cannot restrict visitors. However, many facilities will take direction from a POA even though the POA is overstepping their authority.
In your situation I think I would contact the ombudsman and ask for an investigation of why you can't visit your friend. If the answer comes back that she has a guardian who is prohibiting this, then you'll know that there isn't much you can do, except perhaps to appeal to the guardian. Or you'll find out that your friend (perhaps with advancing dementia) has asked not to see you. Again, not much you do -- except maybe send her a cheery note once in a while.
If no one has valid authority to control her visitors and she wants you to visit, then I hope the ombudsman's investigation will clear the way for that to happen.
I worked in Elder Care and after my favorite client had to go into an ALF, I visited her quite a few times. The family was just fine with it, in fact, they wanted me to keep working for her, but there just wasn't enough for me to do to warrant it--she was pampered and cared for 24/7 at her lovely ALF. I think my coming to see her for a few months helped with the transition from living in her family home to living in the ALF. Sadly, when her dementia became so bad she didn't remember me, we decided it was best I discontinue my visits. There must be some reason the family is keeping you away. Maybe it's upsetting to her? I can't imagine why they'd care. Most people are thrilled to have as many people caring for their loved ones as possible.
Do u know why they are restricting visits? Perhaps they are afraid it will upset her, making her want to go home when seeing you. Sometimes it hurts but if its in the best interest of your client then you should respect that. A bit more info may help us answer you better
Your question wasn't WHY won't they let you visit her but do they have the right to prevent your visiting her. The answer is yes. They do. Whether she is competent or not, they have the right to give the facility a list of people that can - and can't - come visit. Your former patient may not even know that you are on the "can't" list. All the family has to do is tell the charge nurse or the administrator of the facility that your visits upset their mother and you will be put on the "can't" list. Simple as that. Whether it's true or not. The facility isn't going to hire a detective to find out if it's true. They're going to take the family's word for it. Your only recourses are: (1) talk to the family and try to work this out, (2) spend a lot of money to hire an attorney to get a Court Order stating you are allowed to visit, and (3) go about your life without this person in it. BTW the chance of a Judge going against a family member's wishes in favor of a former employee is slim to none so that huge chunk of money would be wasted. I'm sorry I couldn't give you an answer that you would like.
Your question was awkwardly worded, but what I think you are implying is this elder had a caregiver and now the family members of such CG want to deny access to her?
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Generally, if she is competent she is allowed to make her own decisions about who visits her. She could tell the facility that she doesn't want visits from you, and I suppose her children would try to enforce that.
If one of her family members is her legal guardian that person could control who visits her.
Someone with Medical or Legal POA does not have control over her person, meaning they cannot restrict visitors. However, many facilities will take direction from a POA even though the POA is overstepping their authority.
In your situation I think I would contact the ombudsman and ask for an investigation of why you can't visit your friend. If the answer comes back that she has a guardian who is prohibiting this, then you'll know that there isn't much you can do, except perhaps to appeal to the guardian. Or you'll find out that your friend (perhaps with advancing dementia) has asked not to see you. Again, not much you do -- except maybe send her a cheery note once in a while.
If no one has valid authority to control her visitors and she wants you to visit, then I hope the ombudsman's investigation will clear the way for that to happen.
Let us know how this turns out for you.
There must be some reason the family is keeping you away. Maybe it's upsetting to her? I can't imagine why they'd care. Most people are thrilled to have as many people caring for their loved ones as possible.