We moved my dad from an SNF to a Memory Care today after one month at NH. It is much closer to my mom's house, is significantly less money, and most important he has a large private room we can set up as an apt. of sorts to make it more comfortable for him and visitors. The hospice nurse did a discharge check and found out he was not given one of the required meds, an anti seizure med, the whole time he was there. Luckily it never became an issue, but I found out the reason was because there was a clerical error upon admission so it was never listed on the meds list. The Social Worker investigated this and found out it was clearly a mess up on their part and this represented negligence on their part and they are going to self report themselves to the governing state agency. I found this owning up very refreshing. Still, I feel we did not receive the services we paid for so I would think when the bill comes we should be able to negotiate a discount of sorts. You could say no harm, no foul but still, this was troubling to me when you pay a lot to make sure your LO is receiving proper care only to find out they were not. Again, the SWs attitude helped dampen my disappointment, but I think this admission should be accompanied by a reduction of fees. Any thoughts?
Oh, the facility will do everything they can to not reduce the monthly rate. Sorry but reduction in rate probably will not happen.
Oh, same amount each month.
As to getting a discount -"if you don't ask the question you will never get a yes" is a favourite saying I have - good luck
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