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I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
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Zaisie, my Dad lived in Assisted Living/Memory Care, and the Staff knew who wanders and crawls into an empty bed. If there is a triage situation happening, the Staff might not get to do their rounds as quickly.
My Dad [95] had a situation where he came back to his room to find this lady asleep on top of his bed. Dad quickly called me. I told Dad to look for an Aide or buzz his medical alert. Dad was all worried that he would get into trouble if they find that lady in his bed. He said he tried to wake her up with no luck. I told Dad to sit out in the living room common area until an Aide came.
Turned out this lady would wander and get into other resident's empty beds as she was lost, so the Aides got her up and took her back to her room. Dad was relieved he didn't get into trouble. It did make for good conversation for the next couple of days. It never happened again, even though my Dad always kept his door opened all day until the Aide got him ready for bed.
When my mother with moderate dementia moved to her current assisted living memory care, she would get agitated in the evenings, wander around, go into other people's rooms, and lie on their beds. She wasn't sleeping properly at night and was anxious during the day. Psychiatrist doubled the low dose of sertraline she was already on and added Namenda, which she said could help with the disturbed sleep cycle. The combination has seemed to work well and I don't hear anymore about wandering at night. So ... if your dad is winding up in other people's beds, there might be a medicinal solution.
As to the staff noticing if he is in his own bed ... in the memory care places I've seen, the staff is supposed to peek in and check on each resident regularly, including every hour or two at night. If residents don't appear for meals, staff go and find them. Generally, staff assist residents in getting ready for bed. Housekeeping is in and out of rooms frequently, and they're familiar with who belongs where. So yes, staff should notice if people are in the wrong place, but it might take an hour or two to notice.
If this were happening in a regular AL I would say it is time for a memory care place. But it sounds as if that is where Dad is. Yes, the staff should ensure that all residents sleep in their own beds. But that might not happen instantaneously, unless someone reports him. Is the care center doing a good job in other respects?
I feel for the frustration expressed in your wording of your question.
No, of course it's not unreasonable to expect that those responsible for your father's and other residents' wellbeing will make sure that everyone ends up in his or her own bed. But there is an interval during which taking deep breaths and having faith that they'll get there eventually is more appropriate than flipping your lid about it. It's a question of what is practically achievable. Would you like to say a bit more about what's happened?
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
My Dad [95] had a situation where he came back to his room to find this lady asleep on top of his bed. Dad quickly called me. I told Dad to look for an Aide or buzz his medical alert. Dad was all worried that he would get into trouble if they find that lady in his bed. He said he tried to wake her up with no luck. I told Dad to sit out in the living room common area until an Aide came.
Turned out this lady would wander and get into other resident's empty beds as she was lost, so the Aides got her up and took her back to her room. Dad was relieved he didn't get into trouble. It did make for good conversation for the next couple of days. It never happened again, even though my Dad always kept his door opened all day until the Aide got him ready for bed.
As to the staff noticing if he is in his own bed ... in the memory care places I've seen, the staff is supposed to peek in and check on each resident regularly, including every hour or two at night. If residents don't appear for meals, staff go and find them. Generally, staff assist residents in getting ready for bed. Housekeeping is in and out of rooms frequently, and they're familiar with who belongs where. So yes, staff should notice if people are in the wrong place, but it might take an hour or two to notice.
A year ago there were some very scary men in the room opposite from mom and they were always coming into her room -
even mom's roommate doesn't stay put when they get her to bed and I've found her in mom's bed with her feet on the pillows -
by and large once they are put to bed, staff will only check a couple of times during the night not the every 2 hours that people assume is happening
No, of course it's not unreasonable to expect that those responsible for your father's and other residents' wellbeing will make sure that everyone ends up in his or her own bed. But there is an interval during which taking deep breaths and having faith that they'll get there eventually is more appropriate than flipping your lid about it. It's a question of what is practically achievable. Would you like to say a bit more about what's happened?