My mother has dementia, chronic congestive heart failure, acute congestive heart failure on top of chronic CHF, dem/alz w/personality distur. (She is under my court ordered guardianship) She signed herself out and left with somebody I do not know. Nurse on duty called me two days after the event to say, "your mother pulled a fast one." They placed an elopement bracelet on her, but have since removed it. I spoke to the facility admin who said, "let us do our own internal investigation." Go a call from the unit social worker who seemed to be in lah lah land. She said to me, "your mother doesn't have a copy of the guardianship order." I said WTF? It was delivered directly to her 1.5 years ago and caused a huge explosion of threats etc. Then the social worker said, "oh, well that was done by a different social worker who has since left." WTF!!!!! I said, "in no uncertain terms is my mother to leave the facility unless it is with me." Totally upset by this. Any insight?
It sounds like you've taken the correct steps. Good luck!
I would ignore stares from staff. They might be of admiration.
I didn't catch your state but I can assure you to remove a Wanderguard after placing it on requires a lot of paperwork. Also..it is a reportable event for your Mom to have left that Facility. All LTC facilities are monitored by the state but follow federal guidelines. I don't know what your knowledge base is but for others, please bear with me.
1. The Facility must display their last survey..Annual or Complaint visit. Go looking. Better yet, go ask the Receptionist where it's posted,even if you know, lol. Word travels fast. You have the power to take care of Mom. Just use it with care.
2. Ask the SSW when Mom's care plan meetings are held and then go. If the time is not good, be reasonable but insist on accommodation. Ask the SSW to see the assessments that were made to put the bracelet on and then again off. My guess..a nurse did the right thing by putting it on but it should have been on long ago and when they went to call it in they realized they made an error. They have to report those type things within 24 hrs. So they reset the clock in hopes of fending off a visit from the State.
Medicare.gov/nursinghomes MedicareCompare are gifts to the consumer. It has the results of all the LTC everywhere. Go play and read. LTC is not hard. There is a rule book, it's available online. I always got the printed copy. I like books. People used to wonder how I could be so successful. I read the book. Cover to cover. Several times. You can too!
1.Know what you can expect as a minimum. Go up from there.
2. Change the NA's perception of you and your mom. Bring donuts for each shift, cookies occasionally. FEED FRONTLINE STAFF. Bring some neat pictures of your mom when she was much younger. Hang them. No clutter.
3. Ask the Administrator if she has reported the "elopment" to the State (for DHHS). And I do believe the police should be notifed, staff identified,appropriate Board notified (Board of Nursing-RN,LPN,NAII; CME? for NA. Leaving the facility, losing a Resident is called an Elopment.
4. You always have the right to call in a complaint to the number on your Admission Pack. Yes, anonymous is ok.
Good luck, God Bless. Remember 99.5% of the frontline staff do try their best most of the time. I know that calling a complaint to the state has some instant gratification it could set off domino's that could end badly for something minimal and unrelated.
I retired, health reasons, after 30+ so my comments are my own. Just sayin (lol,NC).
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The local ombudsman can assist you with handling the followup to this as well as accompany you to meet with the facility staff. You do not need to feel alone. Finally, I would encourage you to not succumb to the feeling that all you do is write checks and act as an accountant. You are the PRIMARY advocate for your mother, and no one can do a better job of that than you. Do not let the staff bully, intimidate or discourage you from doing what you know is best for your mother. And based on your description of the staff at this facility, it may be in your mother's best interest to relocate to a facility that can show you the respect and compassion that she and you, as guardian and advocate, have the absolute right to receive.
May God bless.
My experiences:
My mother-n-law is 94, has dementia and lives in assisted living. Her eldest son and his new wife, visited her for a few hours (they live in CO - she lives in FL) took her from the facility and she signed several papers. They left that same day, didn't even spend the night. She started crying because she has no idea what she signed. The eldest son told her not to tell anyone he was there visiting. After that her other son, took her to an elder care attorney and her wishes were recorded so these new legal documents supersede whatever she signed.
My mother is 93, has Alzheimer's and lives with me. A few years ago when she lived alone - people from church took her to a lawyer. This man Mike kept telling her that he was going to help her stay in her house as long as possible. I found out that he had rental property. I looked him up on the county website and the deeds from his 3 houses were transferred to him on the death of the owner. My mom's house was going to be house number 4. I filed a police report. She trusted him, more than me.
There are people out there that prey on the elderly - even in nursing homes. When ever I tell people this story, they say it happens all the time.
Demand answers from the nursing home, call the police.
My mom eloped out the front gate in her wheelchair and the receptionist caught her before she got too far away - I was told immediately and they mapped her behavior for the next 72 hours- my mom was intent on going home that day even if she had to paddle her way there and I constantly get the you're not the boss of me routine
You have no way of kmowing Whether your mom was the victim of elder abuse/fraud but the issue needs to be raised up outside the facility - it's unlikely this man just took your mom for an outing and got her an ice cream cone
Mom should obviously not have been allowed out, but she was. This was a serious mistake. Someone needs to own up to that, say "our investigation shows this is how the mistake happened" and, more importantly, "these are the steps we are taking to see that it doesn't happen again."
I don't think you'll ever find a place where a mistake absolutely never ever happens. This was a serious one, and the facility needs to take ownership of it. I'd give them a reasonable length of time to report back to you. And if the report is not satisfactory or somehow blames you that they misplaced the guardianship order, etc. I would certainly bring this to the attention of higher authorities, including the police.
A person in a secure memory unit should not be able to sign herself out, whether there are guardianship papers on file or not.