When my mom when into AL in March I signed a contract for her care, knowing it could change as her level of care changes. It has not. I received a letter today stating “due to discrepancies in level of care charges that have not been feeding through our system and into billing. You will see an increase in this and following statements” Am I responsible for their discrepancies?
Then its actual care. In Moms AL it was 1 to 4. Mom was a 4 the highest level of care. This would be med passes, pharmacy, bathing, dressing, getting her down to meals. If she needs shots.
I received Moms bill every month. The care was listed separately. So I would want to know what services she was getting that were not billed for.