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Who are you caring for?
Which best describes their mobility?
How well are they maintaining their hygiene?
How are they managing their medications?
Does their living environment pose any safety concerns?
Fall risks, spoiled food, or other threats to wellbeing
Are they experiencing any memory loss?
Which best describes your loved one's social life?
Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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I acknowledge and authorize
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I consent to the collection of my consumer health data.*
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I consent to the sharing of my consumer health data with qualified home care agencies.*
*If I am consenting on behalf of someone else, I have the proper authorization to do so. By clicking Get My Results, you agree to our Privacy Policy. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our Terms of Use. for information about our privacy practices.
Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
Remember, this assessment is not a substitute for professional advice.
Share a few details and we will match you to trusted home care in your area:
Yes I would not recommend it because their employees do not protect your family members privacy. When u hire someone u hire them and u trust them to protect the confidentiality and privacy of your family members their employees do what they want smoke n drink on the job as well tell ur business to their friends.
Absolutely the worst. Have 4 hours x 7 days thru Senior Helpers. Last time anyone showed up was 1 week ago for 1 day and before that appeared 2 times in 7 days. Have been on service 2 years. Had 1 great caregiver 6 days per week. They never could find someone for the other day. Patient pleasant gentleman with dementia. In Sept caregiver had to have surgery. They sent caregiver who could only stay 3 hours because she had to be home for her own home health aid. Another had a cane and couldn't do more than being a sitter. She could ride patients stair lift with no difficulty. 4 had no cars and had to have agency get ubers for them to get home. None stayed more than a week or 10 days. Callouts a problem and frequent. I was called to see if helper came 2.5 hours after start time. They were a no show. Mold continues to grow in bathroom, mirrors are filth and I don't know when bathroom mats were washed or floor mopped. Same food on living room carpet since Sept.
Senior Helpers are unreliable and I have only have old infirmed helpers. One even had her own HHA. In last 6 weeks 8 new HHA didn't cover 4 plus shifts and filled 4 at half time, She had to go to PT. Uber had to get them here. Staff is not concerned about this. Today they sent HHA somewhere else. Lacks continuity.
I just started using Senior Helpers. I’m sure each one is different but so far I’m disappointed. One of the reasons I went with them is it says on the website they have dementia training, Senior Gems. I asked the helper they sent about her experience with dementia and she said she hasn’t had any. Her clients haven’t had it. She is 22 and has been with the company two years. Ok, I think she seems caring with my Mom. Her first day she is 20 minutes late. I’m upset already nervous about my Mom just moving in and how this is all going to work. Now I’m late for work. I stress to her she needs to be on time in the morning and when I get home I let her know again it’s important she is on time. I tell her I was late and have a patient at 8, that will now have to wait. I email her boss. I’m told he will talk to her about being on time. Second day she is 15 minutes late. I’m again late for work, what should I do?
I would tell the supervisor that you can't have this and that the next person will have you going with another company (Visiting Angels?) or outside of an agency. This is completely unacceptable. Of course we well know what is afoot here. Poor pay with the agency getting a lot of what you pay per hour. But that's a whole lot of lying about the experience thing!
We utilized Senior Helpers in Northern California. Was very easy to set up, they handled all paperwork and billed VA directly. Unfortunately, my father was pretty racist and it was difficult to find someone he could connect with. But I had a positive experience!
Yes I had a care giver break an expencive vase. She sent me a text "I did not break your vase". When she arrived I shoed her the chipped vase. She then said "I did not break it . I chiped it. The vase is now worthless.
Every Sr Helper's are different. We are in the Twin Cities and my mom has a caregiver to help with showering three times a week. She really likes her. The owner has been very helpful and we just started having someone come in the morning for a couple hours too. I think finding the right fit is important and that may take awhile.
This would definitely be a deal breaker for me. I would never use this agency again. They left a vulnerable senior without any help.
Did they explain why the aide left early? Was it a family emergency or something? Why didn’t they send a replacement? How long was your mom left alone?
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
Of course we well know what is afoot here. Poor pay with the agency getting a lot of what you pay per hour.
But that's a whole lot of lying about the experience thing!
She sent me a text "I did not break your vase".
When she arrived I shoed her the chipped vase.
She then said "I did not break it . I chiped it.
The vase is now worthless.
Did they explain why the aide left early? Was it a family emergency or something? Why didn’t they send a replacement? How long was your mom left alone?