What’s the repercussion when a family member calls a worker outta their name?

What possible repercussions can happen to a family member of a resident who called you an inappropriate name?? The employee is always expected to maintain professionalism in a work environment, even when residents and family members are not. That's how jobs have been since the dawn of time.

If I were you, I would alert administration to the incident that transpired, before the foul mouthed family member writes an email, so you can go on record giving your side of the story. But don't expect action to be taken against the family member, except maybe for admin to ask them to refrain from cussing or using slurs of any kind. I hope so, for your sake.

I'm assuming you are a health care worker? What I would do first is talk to your supervisor, see what their attitude about it is. Some employers care about their employees and will not condone clients (or family of clients) offending their dignity. Others, not so much.

I didn't work in the healthcare field, but I managed employees who provided support to individuals who could be, at times, let's say excitable. My employees knew they did not have to endure insults and offensive language from clients, and they would have my support to remove themselves from the situation. In this context, that might look like leaving the room (if safe to do so), telling the offender you will not be spoken to that way, or even calling security to have them removed.

Once you find out what their approach is, you can make your decision if it's something you can live with.

Be pre-emptive and let the administrator know what happened and relay it in a calm manner. They get paid to handle situations like this. I doubt it's OK to let family members call workers derogatory names.

I looked up what it meant, its apparently replacing the person's name with an insulting word. I was interested in what was said to Worth, but I get the jist.

Not sure what you mean by "calls a worker outta their name"
But If you are employed by a facility and the regulations there are "No Lift" and you follow those regulations you can not possibly get in trouble. (If you do I would take that up with HR)
If a family member has a problem with the regulations you tell them to talk to someone that can address their concerns.
Never answer a question or give advice that is "above your paygrade"

https://en.wiktionary.org/wiki/call_out_of_one%27s_name

I will agree that families often have unrealistic expectations but I have no idea what else you are saying or what calling someone "outta their name" means.

Ok, I'll admit it,, what the heck does "call outta her name" even mean? i assume it's bad,,,